Behringer Xenyx Q802USB

Mixer

  • 2 Mic Inputs with 48 Volt phantom power and compressor, 3 Band EQ and peak LED
  • 1 AUX (post)
  • 2 Stereo Line Inputs
  • 2-Track In/Out via jack
  • USB Audio Interface
  • Master potentiometer
  • External power supply
  • Dimensions: 195 x 248 x 50 mm
  • Weight: 1.1 Kg

Further Information

Incl. Effects Unit No
19" Rack Compatible No
Mic Preamps 2
Stereo Inputs 2
Aux 1
Phantom power Yes
Integrated Power Supply No
Parametric No
Digital Interface Yes

These are other customers' choices:

Customers who looked at this item have bought these:

Behringer Xenyx Q802USB
53% bought this exact product
Behringer Xenyx Q802USB
Available immediately
Available immediately

This item is in stock and can be dispatched immediately.

Standard Delivery Times
$63 Add to Basket
Behringer Xenyx QX1002USB
11% bought Behringer Xenyx QX1002USB $78
Behringer Xenyx X1204 USB
7% bought Behringer Xenyx X1204 USB $128
Behringer Xenyx Q502USB
7% bought Behringer Xenyx Q502USB $45
Behringer Xenyx 302USB
5% bought Behringer Xenyx 302USB $38.90
Our most popular Analogue Mixing Desks
438 Customer Ratings:
  • 5
  • 4
  • 3
  • 2
  • 1
4.3 / 5.0
  • handling
  • features
  • sound
  • quality
211 written ratings Read all reviews
Total
handling
features
sound
quality
A few days in
23.02.2017
I'v had this mixer a few days in already, i have it connected to my sound card via stereo (irrelevant: my sound card is also Behringer, the 204HD model).

First thing i want to highlight is don't expect to compare this to mixers in the 400-500? range, it's a cheap product for beginners/intermediate users.

The mic preamps seem fine for what you pay for, i still would rather use my sound card when recording. It does offer 48v phantom power, which is rare in the price category. The effects are okay nothing special. It's compact size is awesome for fitting it in your backpack and going for jam sessions, the size does come at a cost though, instead of faders for the channels you have level knobs which is okay but a little less accurate that faders. It does offer USB connectivity if you would like to use it as a sound card itself. The mic channels also have a compressor, not great but definitely useful when jamming with multiple instruments. The first downside i found was that is does not have rubber fits on the bottom for grip on your table top. This was a little annoying when someone accidentally stretches the cable plugged in, if not taken to account, it will easily slide over. This can be solved easily with velcro or rubber stoppers stuck to it. Sad that they did not think of this when making it.

All in all a great bang for the buck, if you're looking for extra inputs to your 2i2 setup (like i was) to plug a little more instruments and jam at the same time. I haven't used it via USB so i'm not sure if it supports multi-mix for your DAW via individual channels.

Pros:
- Price tag must be highlighted 77?
- Perfect amount of inputs (2 mic/line and 2 stereo/mono inputs) capable of accommodating 4 instruments of all kinds.
- Heavy build for the price

Cons:
- Not very stable on a table top setup, must be fixated using creativity/other equipment
- No faders

Would recommend this to noobs and people looking for cheap alternative to having more inputs.
Helpful · Not helpful · Report
Report rating…

Do you believe this rating to be inaccurate or unacceptable for some reason?

Send report
Total
handling
features
sound
quality
Not a bad little desk
04.05.2015
Bought this USB desk mainly to use as a USB interface!

It does work well and i guess overall i am pleased with it.

Bear in mind it does come with a 2 pin EU plug so those in the UK will need an adapter.

It's a little bit gutting in the fact the USB will only work one way at a time.
Therefore you cant record onto a multi-tracking system and listen to your live recording input and the tracks already on the software.

If you push down to listen to the USB then the recording stops,
So its either a record OR Listen desk - both do not work at the same time

Other then that its a great little compact desk,
Recording quality and general sound quality is pretty good.

I would recommend this for basic recording but not so much if you want to multi track record
Helpful · Not helpful · Report
Report rating…

Do you believe this rating to be inaccurate or unacceptable for some reason?

Send report
Show variations of this product
Behringer Xenyx Q802USB
(438)
Behringer Xenyx Q802USB

Mixer 2 Mic Inputs with 48 Volt phantom power and compressor, 3 Band EQ and peak LED, 1 AUX (post), 2 Stereo Line Inputs, 2-Track In/Out via jack, USB Audio Interface, Master potentiometer,...

  • Recording / Playback Channels: 2x2
  • Incl. Effects Unit: No
  • Number of Input Channels: 8
  • Number Of Microphone Inputs: 2
  • Number of Mic Inputs: 2
  • 19" Rack Compatible: No
  • Amount of Lines In (Mono/Stereo): 2/2
  • Mic Preamps: 2
  • Number of Line Inputs: 8
  • Number Of Aux Send/Return: 1
  • Stereo Inputs: 2
  • Number of Instrument Inputs: 0
  • Number of Line Outs: 2
  • Phantom power: Yes
  • Headphone Outs: 1
  • Aux: 1
  • Tone Control: Yes
  • Audiointerface: USB
  • Number of S/PDIF Connectors: 0
  • Dimensions: 195 x 248 x 50 mm
  • Integrated Power Supply: No
  • Parametric: No
  • Number of ADAT Connectors: 0
  • Added Values: N/A
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 195 mm
  • Depth in mm: 248 mm
  • Height in mm: 50 mm
  • Included in delivery: -
  • Zero latency monitoring: No
Behringer Xenyx X1204 USB
(1035)
Behringer Xenyx X1204 USB

Mixer 12 Channels, 60 mm Faders, 4 Mic inputs with 75 Hz low cut, 3-Band EQ, One-button compressor and switchable 48 Volt phantom power, Internal 24-bit multi effect device with 16 presets,...

  • Incl. Effects Unit: Yes
  • Number of Input Channels: 12
  • Recording / Playback Channels: 2x2
  • Number Of Microphone Inputs: 4
  • Number of Mic Inputs: 4
  • 19" Rack Compatible: Yes
  • Number of Line Inputs: 10
  • Amount of Lines In (Mono/Stereo): =/2
  • Mic Preamps: 4
  • Number of Instrument Inputs: 0
  • Number Of Aux Send/Return: 2
  • Stereo Inputs: 2
  • Phantom power: Yes
  • Number of Line Outs: 2
  • Headphone Outs: 1
  • Aux: 2
  • Tone Control: Yes
  • Audiointerface: USB
  • Integrated Power Supply: Yes
  • Number of S/PDIF Connectors: 0
  • Dimensions: 97 x 270 x 328 mm
  • Number of ADAT Connectors: 0
  • Added Values: energyXT2.5 Compact
  • Parametric: No
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 270 mm
  • Depth in mm: 328 mm
  • Height in mm: 97 mm
  • Included in delivery: 19'' Rackmounts
  • Zero latency monitoring: Yes
Behringer Xenyx X2222USB
(617)
Behringer Xenyx X2222USB

Mixer 22 Channels, 8 Microphone inputs with +48 volt phantom power and 75 Hz lowcut, 3-Band EQ with parametric mids, compressor and insert per microphone channel, 4 Stereo inputs, 3 Stereo returns,...

  • Recording / Playback Channels: 2x2
  • Incl. Effects Unit: Yes
  • Number of Input Channels: 22
  • 19" Rack Compatible: Yes
  • Number Of Microphone Inputs: 8
  • Number of Mic Inputs: 8
  • Amount of Lines In (Mono/Stereo): 0/4
  • Mic Preamps: 8
  • Number of Line Inputs: 18
  • Number Of Aux Send/Return: 3
  • Stereo Inputs: 4
  • Number of Instrument Inputs: 0
  • Number of Line Outs: 2
  • Phantom power: Yes
  • Tone Control: Yes
  • Headphone Outs: 1
  • Aux: 3
  • Audiointerface: USB
  • Number of S/PDIF Connectors: 0
  • Dimensions: 90 x 430 x 355 mm
  • Integrated Power Supply: Yes
  • Parametric: Yes
  • Number of ADAT Connectors: 0
  • Added Values: energyXT2.5 Compact
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 430 mm
  • Depth in mm: 355 mm
  • Height in mm: 90 mm
  • Included in delivery: -
  • Zero latency monitoring: Yes
Behringer Xenyx X2442 USB
(513)
Behringer Xenyx X2442 USB

24 Channel Mixer 10 Microphone inputs with 48 Volt phantom power and 75 Hz low cut, 3-Band EQ with parametric middle, compressor and insert in channel 1-8, 4 Stereo inputs, 4 AUX (2 pre / post...

  • Recording / Playback Channels: 2x2
  • Incl. Effects Unit: Yes
  • Number of Input Channels: 24
  • Number Of Microphone Inputs: 10
  • Number of Mic Inputs: 12
  • 19" Rack Compatible: Yes
  • Amount of Lines In (Mono/Stereo): 0/4
  • Mic Preamps: 10
  • Number of Line Inputs: 16
  • Stereo Inputs: 4
  • Number of Instrument Inputs: 0
  • Number Of Aux Send/Return: 4
  • Number of Line Outs: 2
  • Phantom power: Yes
  • Headphone Outs: 1
  • Aux: 4
  • Tone Control: Yes
  • Audiointerface: USB
  • Dimensions: 136 x 418 x 438 mm
  • Integrated Power Supply: Yes
  • Number of S/PDIF Connectors: 0
  • Parametric: Yes
  • Number of ADAT Connectors: 0
  • Added Values: energyXT2.5 Compact
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 420 mm
  • Depth in mm: 440 mm
  • Height in mm: 135 mm
  • Included in delivery: -
  • Zero latency monitoring: Yes
Behringer Xenyx X1622USB
(231)
Behringer Xenyx X1622USB

Mixer 16 Channel Mixer, With 60 mm Fader, 4 Mic Inputs with 48 Volt Phantom power and 75 Hz Low cut, Compressor on each mic channel, Internal 24-bit processor with 16 presets, Built-in USB...

  • Number of Input Channels: 16
  • Recording / Playback Channels: 2x2
  • Incl. Effects Unit: Yes
  • 19" Rack Compatible: Yes
  • Number Of Microphone Inputs: 4
  • Number of Mic Inputs: 4
  • Amount of Lines In (Mono/Stereo): 0/4
  • Mic Preamps: 4
  • Number of Line Inputs: 14
  • Number Of Aux Send/Return: 2
  • Stereo Inputs: 4
  • Number of Instrument Inputs: 0
  • Number of Line Outs: 2
  • Phantom power: Yes
  • Aux: 2
  • Tone Control: Yes
  • Headphone Outs: 1
  • Audiointerface: USB
  • Number of S/PDIF Connectors: 0
  • Dimensions: 90 x 320 x 340 mm
  • Integrated Power Supply: Yes
  • Added Values: energyXT2.5 Compact
  • Parametric: Yes
  • Number of ADAT Connectors: 0
  • Numer of AES/EBU Connectors: 0
  • Digital Interface: Yes
  • Number of MADI Connectors: 0
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 320 mm
  • Depth in mm: 340 mm
  • Height in mm: 90 mm
  • Included in delivery: 19'' Rackmounts
  • Zero latency monitoring: Yes
Behringer Xenyx 1204USB
(418)
Behringer Xenyx 1204USB

Mixer 12 Channels, With 60 mm Fader, 4 Mic inputs with 48 Volt Phantom power and 75 Hz Lowcut, Compressor per mic channel, Built-in USB Sound card, 2 Stereo Inputs, Complete 3 Band EQ, 2 AUX...

  • Incl. Effects Unit: No
  • Number of Input Channels: 12
  • Recording / Playback Channels: 2x2
  • Number Of Microphone Inputs: 4
  • Number of Mic Inputs: 4
  • 19" Rack Compatible: Yes
  • Amount of Lines In (Mono/Stereo): =/2
  • Mic Preamps: 4
  • Number of Line Inputs: 8
  • Number of Instrument Inputs: 0
  • Number Of Aux Send/Return: 2
  • Stereo Inputs: 2
  • Phantom power: Yes
  • Number of Line Outs: 2
  • Headphone Outs: 1
  • Aux: 2
  • Tone Control: Yes
  • Audiointerface: USB
  • Dimensions: 97 x 270 x 328 mm
  • Integrated Power Supply: Yes
  • Number of S/PDIF Connectors: 0
  • Parametric: No
  • Number of ADAT Connectors: 0
  • Added Values: energyXT2.5 Compact
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 247 mm
  • Depth in mm: 328 mm
  • Height in mm: 97 mm
  • Included in delivery: 19'' Rackmounts
  • Zero latency monitoring: Yes
Behringer Xenyx 302USB
(787)
Behringer Xenyx 302USB

5-Channel Recording and Podcast Mixer 1 Mic input with phantom power and peak LED, 1 Stereo line input, 2-Band EQ in both channels, 2-Track in-/output, Master faders, 15 V phantom power, USB...

  • Incl. Effects Unit: No
  • Number of Input Channels: 3
  • Recording / Playback Channels: 2x2
  • Number Of Microphone Inputs: 1
  • Number of Mic Inputs: 1
  • 19" Rack Compatible: No
  • Amount of Lines In (Mono/Stereo): 0/1
  • Mic Preamps: 1
  • Number of Line Inputs: 5
  • Number of Instrument Inputs: 0
  • Number Of Aux Send/Return: 0
  • Stereo Inputs: 1
  • Number of Line Outs: 2
  • Phantom power: No
  • Headphone Outs: 1
  • Aux: 0
  • Tone Control: Yes
  • Audiointerface: USB
  • Dimensions: 46 x 114 x 36 mm
  • Integrated Power Supply: Yes
  • Number of S/PDIF Connectors: 0
  • Parametric: No
  • Number of ADAT Connectors: 0
  • Added Values: 0,40 kg
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 114 mm
  • Depth in mm: 136 mm
  • Height in mm: 46 mm
  • Included in delivery: -
  • Zero latency monitoring: Yes
Behringer Xenyx X1832USB
(387)
Behringer Xenyx X1832USB

Mixer 18 Channels, 60 mm Faders, 6 Mic inputs with 48 V phantom power and 75 Hz low cut, One compressor per mic channel, Internal 24.Bit multi effect device with 16 presets, Built-In USB sound...

  • Number of Input Channels: 18
  • Recording / Playback Channels: 2x2
  • Incl. Effects Unit: Yes
  • Number of Mic Inputs: 6
  • 19" Rack Compatible: Yes
  • Number Of Microphone Inputs: 6
  • Number of Line Inputs: 16
  • Amount of Lines In (Mono/Stereo): 0/4
  • Mic Preamps: 6
  • Number Of Aux Send/Return: 3
  • Stereo Inputs: 4
  • Number of Instrument Inputs: 0
  • Number of Line Outs: 2
  • Phantom power: Yes
  • Headphone Outs: 1
  • Aux: 3
  • Tone Control: Yes
  • Audiointerface: USB
  • Integrated Power Supply: Yes
  • Number of S/PDIF Connectors: 0
  • Dimensions: 90 x 430 x 355 mm
  • Added Values: energyXT2.5 Compact
  • Parametric: Yes
  • Number of ADAT Connectors: 0
  • Numer of AES/EBU Connectors: 0
  • Digital Interface: Yes
  • Number of MADI Connectors: 0
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 355 mm
  • Depth in mm: 430 mm
  • Height in mm: 90 mm
  • Included in delivery: -
  • Zero latency monitoring: Yes
Behringer Xenyx Q502USB
(235)
Behringer Xenyx Q502USB

Mixer 1 XLR Mic Input with 15 V phantom power and compressor, 2-Band EQ and peak LED, 2 Stereo Line inputs, 2 Track In/Outs, Master fader, USB Audio Interface, External power supply

  • Number of Input Channels: 5
  • Recording / Playback Channels: 2x2
  • Incl. Effects Unit: No
  • 19" Rack Compatible: No
  • Number Of Microphone Inputs: 1
  • Number of Mic Inputs: 1
  • Amount of Lines In (Mono/Stereo): =/2
  • Mic Preamps: 1
  • Number of Line Inputs: 7
  • Number Of Aux Send/Return: 0
  • Stereo Inputs: 2
  • Number of Instrument Inputs: 0
  • Number of Line Outs: 2
  • Phantom power: Yes
  • Aux: 1
  • Tone Control: Yes
  • Headphone Outs: 1
  • Audiointerface: USB
  • Number of S/PDIF Connectors: 0
  • Dimensions: 138 x 184 x 46 mm
  • Integrated Power Supply: No
  • Added Values: N/A
  • Parametric: No
  • Number of ADAT Connectors: 0
  • Numer of AES/EBU Connectors: 0
  • Number of MADI Connectors: 0
  • Digital Interface: Yes
  • Ethernet: 0
  • Other Connectors: No
  • MIDI interface: No
  • Word Clock: No
  • Max. sample rate (kHz): 48 kHz
  • Max. resolution in bit: 16 bit
  • USB Bus-Powered: No
  • Incl. power supply: Yes
  • USB Version: 1.1
  • Width in mm: 138 mm
  • Depth in mm: 184 mm
  • Height in mm: 46 mm
  • Included in delivery: -
  • Zero latency monitoring: No
$63 €57.14
Plus $33 shipping

The price in USD is a guideline price only!

Available immediately
Available immediately

This item is in stock and can be dispatched immediately.

Standard Delivery Times
Share This Product
Your Contacts
Phone: +49-9546-9223-30
FAX: +49-9546-922328
Phone: +49-9546-9223-35
FAX: +49-9546-9223-24
Downloads
Downloads
 
 
 
 
 
test results:
* The prices shown exclude VAT. and are valid as long as stocks last. Please click here for international shipping rates. We do not accept liability for typographical errors or inaccurate information of any kind. All invoices will be issued in EUR.
(765)
Recently Viewed
Shure SE215-CK

Dynamic sound-isolating in-ear earphones Special edition exclusively available from Thomann, Dynamic micro-driver, Shields over 90% of ambient noise, Suitable for in-ear monitoring as well as HiFi listener for e.g. MP3 player, Ear-insertion, Impedance: 20 Ohm, Sensitivity: 107 dB SPL/mW,...

(1)
Recently Viewed
Yamaha Stagepas 1k

Yamaha Stagepas 1k, portable active PA system, 1000W (HF:190W+LF:810W) power output, 12" subwoofer for low frequency, 1.5" x10 slim line array speaker for high frequency, digital mixer (3 mono mic/line + 1 stereo line), multi band comp mode for master...

(1)
Recently Viewed
Electro Harmonix BASS9 Bass Machine

Effects pedal for electric guitar Generates different bass sounds from the instrument signal, No special pickups necessary, With a new algorithm that has been revised for transposing one to two octaves down with superior dynamics and optimised tracking, 9...

(1)
Recently Viewed
XVive U3C Microphone Wireless System

Digital wireless microphone transceiver system For use with condenser microphones, Integrated phantom power: 48 V / 12 V, Works without battery or mains power, Integrated rechargeable lithium rechargeable battery, Range up to 20 m / 70 ft. (without obstacles),...

Recently Viewed
Sennheiser HD-600 New Version 2019

Headphones Vibrant, Open, Circumaural, Impedance: 300 Ohm, Sound pressure level: 97 dB, Transmission range: 12 - 39,000 Hz, Two-sided cable routing, 3 m Cable with 3.5 mm jack connection, Weight without cable: 253 g, Weight with cable: 309 g,...

Recently Viewed
Roland DJ-707M

Roland DJ-707M; DJ-Controller; 4-channel Serato DJ Pro controller with 4 decks; combines a portable live sound audio mixer, loudspeaker management system and performance DJ controller; built-in 24-bit/48 kHz audio interface; 4-band output EQ, multiband compressor and limiter on each Master,...

Recently Viewed
Stairville BEL1+ Battery Event Light 15W

Battery-Powered RGBAW LED Spotlight Flexible spotlight for ambient lighting, with integrated battery and wireless DMX, Beautifully subdued housing makes possible an unobtrusive set-up, High light output and vivid colour rendering ensure an impressive ambience, Battery operation and a cableless...

Recently Viewed
Polyend Poly 2

Polyend Poly 2; MIDI to CV interface; supports all Midi USB controllers with class compliance; USB Type B port for direct connection to computer/DAW; four gate & pitch outputs; first, next & channel mode; twelve configurable CV outputs; scales function;...

(2)
Recently Viewed
Marshall Kilburn II Black

Portable Bluetooth Speaker Loudspeaker equipment: 20 W Woofer and 2 x 8 W tweeter, Class D power amplifier, Frequency range: 52 - 20,000 Hz, Bluetooth Standard V 5.0, Input: 3.5 mm Mini jack for MP3 player etc., Volume control....

Recently Viewed
KMA Audio Machines Logan Overdrive

Effect Pedal for Electric Guitar & Bass Open and very touch-responsive, High-headroom-design (up to 25 dB)solos, Perfect for use as a preamplifier with IR Cab-Sim or amp-less, 3-band Active EQ with adjustable middle frequency, Middle footswitch to boost solos,...

Recently Viewed
Stairville BEL1 Battery Event Light 15W

Battery-Powered RGBAW LED Spotlight Flexible spotlight with integrated battery for ambient lighting, Beautifully subdued housing makes possible an unobtrusive set-up, High light output and vivid colour rendering ensure an impressive ambience, Battery operation and the intuitive menu enable a...

Recently Viewed
Sequenz Volca Rack

Synthesizer Rack Offers enough room for up to 4 Korg Volcas, Sturdy aluminium frame, Rubber legs for a secure hold, Side panels are made from wood, Asymmetrical side panels enable 2 different kinds of installation, Dimensions: 411 x 242...

Give Feedback
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.