R
Very poor product
While the pedal board inside is fine, the case is not fit for purpose. The first time I used it with my board inside, the handle broke off and it fell to the ground! The handle actually cracked and it came off the case completely.
I had discarded the packaging as you normally would, but to return the item I have to sort out my own packaging - Thomann won't send me a box to ship it in. They don't care about my issue at all.
Therefore, I am left with a broken product that I cannot use. Terrible customer service from Thomann. Last time I ever shop here.
I had discarded the packaging as you normally would, but to return the item I have to sort out my own packaging - Thomann won't send me a box to ship it in. They don't care about my issue at all.
Therefore, I am left with a broken product that I cannot use. Terrible customer service from Thomann. Last time I ever shop here.
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