This guitar is awesome in every sense: looks, feel, sound, quality, materials, playability, design… everything about this instrument oozes WARMTH. The neck is super-fast and very confortable. The position of the knobs well-thought. The Lundgren pickups offer clear, crisp and powerful tones….. BUTTTTTTT:
(1) my guitar came with a loose bridge pick-up, a faulty screw/spring fixture to the body, causing the neck pick-up to constantly rise and make physical contact with the high e-string. I wrote to Schecter Tech support but their solution was “put some epoxy in the screw hole and that should fix it”. VERY DISAPPOINTED with this kind of response for a BRAND NEW instrument of this build quality. I ended up having to take it to a luthier and spending an additional 50€ on an already expensive instrument, supposedly under warranty. Had I bought this at a physical store, I would have returned it on the spot.
(2) Schecter wires their volume knobs “in reverse” physical location - the “front” knob controls the bridge pick-up and the “back” knob controls the neck pick-up. My luthier tells me this is because Schecter players are mostly metal/hard rock and use the bridge pick-up more, and the “front” knob has an easier access while playing. Fine, but it’s completely NOT intuitive. I ended up rewiring this to be more “logical”.
(3) I was in general VERY disappointed with the Tech Support and information available from Schecter for this guitar. No setup guide, no configurarion guide, no schematics, no manual…. NOTHING. And no documentation with the guitar- NONE. Very poor compared to other brands. It would serve Schecter Well to get their act together in this sense. Great instruments will only get you so far.
So, in summary: over the moon about the guitar; disappointed about faulty factor y setup and spending extra money to fix it, and disappointed about lack of documentation and tech support.