Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 1 Hour and 41 Minutes .
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

30-Day Money-Back Guarantee

30-Day Money-Back Guarantee
So you thought a particular product was the right one for you, and then you discover it's not. Well, that's life.

But no problem! We grant a 30-Day Money-Back Guarantee on any item you buy at Thomann. Even as a commercial customer we offer you full 30 Days Money-Back - no hassles, no questions asked!

Only exceptions are products specially made or modified for you (e. g. custom cases), items that are subject to wear and tear or products that cannot be taken back due to regulations of hygiene (e.g. used reeds for woodwinds) or licensing (e. g. already registered software).
30-Day Money-Back Guarantee
If you're not completely satisfied, please contact us, and we'll arrange a return service.

Simply fill out the online "return product" form in the customer center. You will then receive all necessary information for the return shipment.

Please ensure that all products are returned in their original packaging, with all components and accessories and without signs of use.

Of course we still receive return wishes via E-Mail or telephone.

These conditions apply for our Money-Back Guarantee. Conditions for the legal right of revocation as well as our warranty service can be found in our Terms and Conditions.
By the way, did you know... ... that Thomann was the first company in the music industry to introduce a money-back guarantee? Yes, in 1995, long before the EU passed "Distance Selling" laws regulating mail order purchases.
Steinberg Cubase Pro 10 Sony WH-1000XM3 Black Steinberg Cubase Pro 10 EDU the t.mix 201-USB Play EarLabs dBud Akai MPK mini Limited Black Singular Sound BeatBuddy Mini 2 Korg PA-1000 Musikant SD Dongle Airturn Duo 200 IsoAcoustics ISO-200Sub EQ Acoustics Spectrum 2 L5 Tile Ice Grey Hughes&Kettner BlackSpirit 200
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