The Best Service in Europe
How can we help you? For us, service isn’t just about repairing and caring for your equipment, we believe it starts with the selection of products we offer you, and goes right the way through to the way we ship your equipment.
Service starts with the selection of products we offer you. We're available by phone, email, and in store to offer help and advice before you make your purchase.
We have a team of experts on hand to help and advise you by phone, email or in store.
It’s all about fine-tuning! We are always looking at ways to improve our logistics and stock holding so we can deliver your gear even faster.
Our warehouse offers the best availability and fastest shipping. 90% of all orders leave our warehouse within 30 minutes of us receiving them.
If you find yourself with technical problems, we won’t let you down: we have teams of in-house technicians who'll help you quickly and efficiently.
We extend the manufacturer's warranty to a total of 36 months - with no additional cost to you.
Apart from the product videos, sound samples and 360° pictures, you will also find interesting online guides, test reports from all the major magazines, over 250 thousand customer reviews and much more.
With the exception of the test reports and customer reviews, the rest of the online material comes from our own photo and recording studios. We have professional photographers, experienced studio musicians and composers working daily to provide you with even better content for even more products.
Our external content teams supply us with video recordings, product tests and online guides. The published videos can be found on the relevant product pages and on our big Videoblog.
We also have a laboratory testing technical equipment such as microphones or speakers. They ensure that the information we receive from the manufacturer is correct, so that we know we can rely 100% on the information we give you.
Service Team Contact Details:
We're looking forward to hearing from you and aim to solve any problems as soon as we can.