Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 1 Hour and 14 Minutes .
  • Wednesday 9:30–18:30
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

Service Centre and Specialist Workshops

In our new Service Center, you can have your instruments serviced and your broken equipment repaired, respectively,

Within the 30-Day Money-Back Guarantee faulty items are immediately – if available – replaced with a new item. This saves you from long waiting times for repairs and from having to do without your equipment Today, no less than 155 employees work in our service workshops. Of course we could just let the distributors and manufacturers take care of service and repair jobs and have just one single guy organize return shipments, but we want to offer qualified service to our customers, and we know that we can handle repairs more cost efficiently in house than any external service point could do.

Specialist department

Electronic workshop

Electronic workshop

In our electronics workshop,  trained employees - including some master technicians - take care of the repair and service of electronic equipment.
Loudspeaker workshop

Loudspeaker workshop

In 1997 Thomann was the first retailer of musical equipment in Germany to open its own service workshop for loudspeakers, cabinet manufacturing, and reconing. We have an excellent supply of all kinds of parts from all the renowned manufacturers, which allows our specialists to overhaul almost any PA system within one week.
Guitar workshop

Guitar workshop

Since we check up and adjust each guitar individually prior to shipment, we have no less than three guitar workshops at Thomann. Two at our shipping department and one in the actual store.
Piano workshop

Piano workshop

Several trained piano builders work in our piano gallery in order to ensure optimal after sales service and care for your instrument.
Strings workshop

Strings workshop

String instruments are serviced and repaired in our own in-house workshop. Each instrument is checked and adjusted here prior to shipping to suit your playing style.
Wind instruments workshop

Wind instruments workshop

Our brass & woodwind workshop takes care of service and the repair of every kind of brass and reed instrument. Exquisite instruments, too, are in good hands with our three brass and woodwind instrument builders.
Arturia DrumBrute Impact Daslight Light Rider Wifi DMX Interface Boss WL-50 Wireless System Sennheiser Memory Mic Rode VideoMic Me-L Vertex Ultraphonix OD Harley Benton Baritone CLG-414BCE NT Gator iMac 27" Tote Bag Arturia KeyLab MkII 61 Black Korg D1 the t.bone freeU Twin HT 863 Dübreq Stylophone Gen-X1
(3)
Recommended
Arturia DrumBrute Impact

Analog drum computer; 10 sounds: Kick, Snare 1, Snare 2, Tom Hi, Tom Low, Cowbell, Cymbal, Closed Hat, Open Hat and FM; 64 patterns with up to 64 steps each; accentuation and switchable color tone coloring per instrument and step;...

to the product
$292
Recommended
Daslight Light Rider Wifi DMX Interface

Daslight Light Rider Wifi DMX Interface, Tablet-based DMX control, intuitive operating concept allows quick access to all functions and simplifies use, free App "Light Rider" for iOS, Android and Amazon Fire Tablet, perfect for DJs thanks to beat synchronization via...

to the product
$273
Recommended
Boss WL-50 Wireless System

Plug-and-Play Radio System In pedal format for use in pedalboards, Automatic determination of the optimal wireless connection, Without complicated setup, Newly developed BOSS technology for premium sound without interference, Low latency (2.3 ms) and a range of up to...

to the product
$194
Recommended
Sennheiser Memory Mic

Sennheiser HSP Essential Omni-Beige EW, professional condenser headset microphone, omni-directional, 20 - 20.000 Hz, headband size adjustable, microphone boom can be switched from left to right, 2,5 mV/Pa ± 3,5 dB, 148 dB SPL max., 1000 Ohms, EW connector, cable...

to the product
$194
(1)
Recommended
Rode VideoMic Me-L

Directional Microphone for iPhone and iPad Suitable for all iOS devices with Lightning connector for direct plugging, 1/2" Condenser capsule, Directivity: Cardioid, Built-in preamp with D / A converter (24-bit / 48 kHz), Transmission range: 20 - 20,000 Hz,...

to the product
$77
(1)
Recommended
Vertex Ultraphonix OD

Effect Pedal for Electric Guitar Overdrive, Reproduces the sound of an overdriven Dumble Overdrive Special amplifier, Controllers: Volume - Filter - Gain, LED: Effect On, Foot switch: Effect bypass, True bypass, Connections: Input (6.3 mm jack) - output (6.3...

to the product
$215
Recommended
Harley Benton Baritone CLG-414BCE NT

Steel-String Guitar Baritone, Grand Auditorium Cutaway Electric Style, Selected solid spruce top, Walnut body, Mahogany neck, Scalloped X-Bracing, Ovangkol fretboard, 685.70 mm Scale length, Nut Width: 45mm, 20 Frets, Dot inlay, Ovangkol bridge, Black bindings, Chrome diecast machine heads,...

to the product
$292
(1)
Recommended
Gator iMac 27" Tote Bag

Nylon bag for 27" Apple iMac Good hold and protection with adjustable foam blocks and hard-panel reinforcement in the front cover, Foldable sun and dust protection, Double zipper, Cable bag inside, Outer accessory pocket for keyboard, mouse, SD cards...

to the product
$135
Recommended
Arturia KeyLab MkII 61 Black

Arturia KeyLab MkII 61 Black; USB Midi-Keyboard with 61 Keys; velocity and Aftertouch; 16 RGB-backlit performance pads; 9 fader, 9 rotary knobs, LCD-Display; Category Function; Pitch- and Modulation-Wheel; Chord and Transpose Function; Transport Buttons; Connections: 5 Expression Control Inputs; 4x...

to the product
$488
Recommended
Korg D1

Digital Piano 88 Keys weighted RH3 keyboard (Real Weighted Hammer Action 3), 5 Sensitivity curves, Stereo PCM sound generation, 120 Voice polyphony, 30 Sounds, 30 Demo songs, Key-Off simulation, Damper resonance, 3 Effects, Metronome, 2x Line out 6.3 mm...

to the product
$559
Recommended
the t.bone freeU Twin HT 863

2-Channel UHF wireless system with handheld transmitter Dynamic capsule, Directional characteristic: supercardioid, Frequency range: 50 - 16,000 Hz, 10 Pre-programmed frequency groups with 10 available channels each, Auto squelch, Frequency scan in the receiver, Adjustable AF output, Transmission power:...

to the product
$194
Recommended
Dübreq Stylophone Gen-X1

Synthesizer in Mini Format With built-in speaker, stylus keyboard and separate sound strip, LFO square and triangle wave, Low pass filter cutoff/resonance, Envelope attack/decay, Delay time/feedback, X-key pulse width modulation, Battery operation (4x AA), Connections: AUX 3.5 mm mini...

to the product
$67
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.

Please leave a comment. Please enter your e-mail address.