Service Centre and Specialist Workshops
Within the 30-Day Money-Back Guarantee period faulty items are immediately – if available – replaced with a new item. This saves you from long waiting times for repairs and from having to make do without your gear. Today, no less than 173 employees work in our service workshops. Of course, we could just let the distributors and manufacturers take care of service and repair jobs and just have one guy organising return shipments, but we want to offer a skilled and qualified service facility to our customers, and we know that we can handle repairs more cost efficiently and quickly in house than any external service centre could do.
Specialist Departments
Electronics workshop
In our electronics workshop, trained employees - including some master technicians - take care of the repair and service of electronic equipment.
Loudspeaker workshop
In 1997 Thomann was the first retailer of musical equipment in Germany to open its own workshop for cabinet manufacturing,reconing, and repairing loudspeakers. We have a huge stock of parts from all the renowned manufacturers, which allows our specialists to overhaul almost any PA system within one week.
Guitar workshop
Because we check and adjust each of our own brand guitars before shipping, we have no less than three guitar workshops at Thomann - two inside our shipping department, and one in the store itself.
Piano workshop
Several trained piano builders work in our Piano Department to ensure great after-sales service and care for your instrument.
Strings workshop
String instruments are serviced and repaired in our in-house workshop. Each instrument is checked and adjusted prior to shipping to suit your playing style.
Wind instruments workshop
Our brass and woodwind workshop takes care of the service and repair of every kind of brass and reed instrument. Even the most exquisite instruments are in good hands with our three brass and woodwind instrument builders.Customer Service
Behringer RX1602 V2; 16-channel monitor line mixer; 16 balanced TRS connector inputs for stereo or mono use; great headroom; Monitor / FX transmitter controls per section with global master transmit control; Monitor / FX signal via headphone output; 2 x...
2-Channel amplifier with DSP function Power: 2x 1000W @ 2 Ohm, 2x 1500 W @ 4 Ohm, 2x 800 W @ 8 Ohm, 3000 W Peak, Class-D power amplifier, DSP configuration on front panel or via USB connection and...
the box MBA120W - 120W compact powered speaker with integrated MP3 and bluetooth player and UHF ( 863 - 865 MHz) wireless microphone system, 3x inputs for wired sources (microphones or instruments), line out (6,3mm Jack), integrated PSU and rechargeable...
Mooer GE 250 Amp modelling & Multi Effects, multi-effects pedal, 70 high-quality amp models from the Micro Preamp series, 32 different default cabinet simulations (IRs), supports 3rd party impulse responses (IRs, 2048 pts.) in 10 free user presets, 60 drum...
Electric Guitar Limited edition, Body: Mahogany, Top: Maple with flamed maple veneer, 3-Piece neck: Maple, Fretboard: Rosewood (Dalbergia latifolia), Neck profile: Wide Thin, Old School Bird fretboard inlays, Scale: 635 mm, 24 Frets, Pickup: 2 PRS TCI "S" humbuckers,...
Active Full-Range Speaker High-quality wooden cabinet, 2000 W Class D power amplifier, Contents: 12" woofer and 1" compression driver (1.35" VC), Built-in DSP with 4 presets, Low Cut, Maximum SPL (sound pressure level): 128 dB, Dispersion pattern: H 90°...
Harley Benton TUBE15 Celestion Combo; Tube Combo Amplifier for Electric Guitar; channels: 1; power: 15 watts; pre-amp tubes: 3x ECC83/12AX7; power-amp tubes: 2x EL84; equipped with: 12" Celestion seventy speaker; controls: gain, volume, tone, bass, middle, treble, reverb; switches: power...
Active Studio Nearfield Monitor 5" Dual Concentric Coaxial System, 0.8" Titanium tweeter with Tulip WaveGuide, 200 Watt Class-AB Bi-Amp, Bass reflex system, Frequency range: 70 - 20,000 Hz, Maximum SPL: 107 dB, Front panel controls for volume and tweeter...
Headphones Open-back design, Circumaural, Foldable, Ear-cushions made of genuine lambskin, Magnetostatic transducers, 90 mm driver, Detachable, double-sided cable (just 1.9 m), 3.5 mm Jack plug with gold-plated plug adapter to 6.35 mm, Sound pressure level: 99dB SPL / 1mW,...
Orange Bass Butler; Bi-Amp Preamp Pedal for bass guitar; Features: Dual channel, channel 1 (always-on): Bass channel with compression control; bass, treble and volume control, channel 2 (switchable): Guitar Channel with gain, bass, mid, treble and volume control, each channel...
Electric Guitar Left hand model, Body: Basswood, Top: Ash, Bolt-on neck: Maple, Fretboard: Pau Ferro, Fretboard radius: 350 mm, 22 Frets, Scale: 648 mm, Nut width: 43 mm, Dual action truss rod, Pickup: 2 Roswell HAF AlNiCo V humbuckers,...
Battery Operated Active 2-Way Speaker Equipped with: 1x 8" Speaker and 1x 1" compression driver, Power: 60 W peak, Maximum SPL: 109 dB, Frequency range 75 - 18,000 Hz, 2-Band EQ, Integrated media player with display, SD card slot,...
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
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Hans-Thomann-Straße 1
96138 Burgebrach
Germany