Service Centre and Specialist Workshops
Within the 30-Day Money-Back Guarantee period faulty items are immediately – if available – replaced with a new item. This saves you from long waiting times for repairs and from having to make do without your gear. Today, no less than 169 employees work in our service workshops. Of course, we could just let the distributors and manufacturers take care of service and repair jobs and just have one guy organising return shipments, but we want to offer a skilled and qualified service facility to our customers, and we know that we can handle repairs more cost efficiently and quickly in house than any external service centre could do.
Specialist Departments
Electronics workshop
In our electronics workshop, trained employees - including some master technicians - take care of the repair and service of electronic equipment.
Loudspeaker workshop
In 1997 Thomann was the first retailer of musical equipment in Germany to open its own workshop for cabinet manufacturing,reconing, and repairing loudspeakers. We have a huge stock of parts from all the renowned manufacturers, which allows our specialists to overhaul almost any PA system within one week.
Guitar workshop
Because we check and adjust each of our own brand guitars before shipping, we have no less than three guitar workshops at Thomann - two inside our shipping department, and one in the store itself.
Piano workshop
Several trained piano builders work in our Piano Department to ensure great after-sales service and care for your instrument.
Strings workshop
String instruments are serviced and repaired in our in-house workshop. Each instrument is checked and adjusted prior to shipping to suit your playing style.
Wind instruments workshop
Our brass and woodwind workshop takes care of the service and repair of every kind of brass and reed instrument. Even the most exquisite instruments are in good hands with our three brass and woodwind instrument builders.Customer Service
Behringer 140 Dual Envelope/LFO; Eurorack module; two independent analog ADSR envelope generators; for each envelope: manual trigger button, Gate input, sliders for Attack, Decay, Sustain and Release, 2 signal outputs and inverted output; analog LFO with 5 waveforms; sliders for...
USB MIDI kKeyboard 49 Velocity sensitive keys, 16 RGB illuminated velocity sensitive pads, Scale and chord mode, Arpeggiator, Capture MIDI function, MIDI mappings, Device lock, Pitch bend and modulation wheel, 2 x 16 Character display, 8 Controls, Keys for...
Stairville LED Vintage Bowl 50 RGBA DMX, 60 W LED, 50 cm; decoration element for stages, clubs and events; stable metal construction; illuminated reflector with unique look; technical data: Light source: 60 Watt RGBA 4in1 LED; Control: DMX (4/6/8 channels),...
Headless Electric Guitar Ergonomically shaped alto body, Maple neck, Bolt-on neck attachment, Maple fretboard, Black offset dots fretboard inlays, Modern C neck profile, Fretboard radius: 350 mm (13.78"), Scale: 648 mm (25.51"), Nut width: 42 mm (1.65"), Graph Tech...
Electro Harmonix Oceans 12 Reverb; Effects Pedal for Electric Guitar & Bass; Based on the Oceans 11 with even more reverbs and functionality; two simultaneous, independent, stereo reverb engines; 24 Presets and advanced I/O allowing for stereo in/out or mono...
2-Way Active Studio Monitor Linear frequency response: 54 - 20,000 Hz (± 2 dB), Max. SPL level (sound pressure level): 110 dB SPL (peak per pair with music material at 1 m distance), Speakers: 105 mm (4") woofer, 19...
2-Channel audio / MIDI interface for mobile devices Integrated microphone preamplifier, Phantom power: +48 V, 2 Microphone / line / instrument inputs: combo XLR / jack 6.3 mm, 2 Line outputs: 6.3 mm jack balanced, Stereo headphone output, 2...
Large Diaphragm Condenser Microphone Polar pattern: Cardioid, Frequency response: 20 - 20000 Hz, Sensitivity: 34.9 mV / Pa at 1 kHz (1 pa = 94 dB SPL), Output impedance: 50 ohms, Max. sound pressure level: 136 dB SPL (1k...
Midas Compressor Limiter 522; 500 Series Modular Compressor/Limiter; rotary knobs for Treshold, Ratio, Attack, Release, Gain and Dynamic Presence; HP Sidechain Filter (200 Hz); LED Meter for Gain Reduction and Output Level; Designed and engineered in the U.K.
USB MIDI Keyboard 37 Velocity sensitive keys, 16 RGB illuminated velocity sensitive pads, Scale and chord mode, Arpeggiator, Capture MIDI function, MIDI mappings, Device lock, Pitch bend and modulation wheel, 2 x 16 Character display, 8 Controllers, Keys for...
Headless Electric Guitar Ergonomically shaped alto body, Maple neck, Bolt-on neck attachment, Maple fretboard, Black offset dots fretboard inlays, Modern C neck profile, Fretboard radius: 350 mm (13.78"), Scale: 648 mm (25.51"), Nut width: 42 mm (1.65"), Graph Tech...
Darkglass Element Cabsim/Headphone Amp; Effects Pedal for Electric Guitar & Bass; practical practice tool; intuitive operation using three fully-tactile slider potentiometers with positioning LED's; 5 cabinet simulations; Aux In & Bluetooth to listen to back in tracks while playing, rehearsing,...
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
Payment can be made safely and securely with Credit Card, Bank Transfer, PayPal or Amazon Pay.
Hans-Thomann-Straße 1
96138 Burgebrach
Germany