Service Centre and Specialist Workshops
Within the 30-Day Money-Back Guarantee period faulty items are immediately – if available – replaced with a new item. This saves you from long waiting times for repairs and from having to make do without your gear. Today, no less than 165 employees work in our service workshops. Of course, we could just let the distributors and manufacturers take care of service and repair jobs and just have one guy organising return shipments, but we want to offer a skilled and qualified service facility to our customers, and we know that we can handle repairs more cost efficiently and quickly in house than any external service centre could do.
Specialist Departments
Electronics workshop
In our electronics workshop, trained employees - including some master technicians - take care of the repair and service of electronic equipment.
Loudspeaker workshop
In 1997 Thomann was the first retailer of musical equipment in Germany to open its own workshop for cabinet manufacturing,reconing, and repairing loudspeakers. We have a huge stock of parts from all the renowned manufacturers, which allows our specialists to overhaul almost any PA system within one week.
Guitar workshop
Because we check and adjust each of our own brand guitars before shipping, we have no less than three guitar workshops at Thomann - two inside our shipping department, and one in the store itself.
Piano workshop
Several trained piano builders work in our Piano Department to ensure great after-sales service and care for your instrument.
Strings workshop
String instruments are serviced and repaired in our in-house workshop. Each instrument is checked and adjusted prior to shipping to suit your playing style.
Wind instruments workshop
Our brass and woodwind workshop takes care of the service and repair of every kind of brass and reed instrument. Even the most exquisite instruments are in good hands with our three brass and woodwind instrument builders.Customer Service
Dynamic sound-isolating in-ear earphones Special edition exclusively available from Thomann, Dynamic micro-driver, Shields over 90% of ambient noise, Suitable for in-ear monitoring as well as HiFi listener for e.g. MP3 player, Ear-insertion, Impedance: 20 Ohm, Sensitivity: 107 dB SPL/mW,...
Rode Lavalier GO; Lavalier Microphone; pairs perfectly with Røde Wireless GO (item 463781); works with most other devices with a 3.5mm TRS microphone input; compatible with most laptops, DSLR cameras, mobile recorders etc.; broadcast grade omnidirectional condensor capsule; Frequency Range:...
Effects pedal for electric guitar Generates different bass sounds from the instrument signal, No special pickups necessary, With a new algorithm that has been revised for transposing one to two octaves down with superior dynamics and optimised tracking, 9...
Electric Guitar Body: Swamp ash, Neck: Maple, Fretboard: Ebony, Neck profile: C, Frets: 24 Super jumbo, Nut: Graphite, Nut width: 43 mm, Scale: 647 mm, Pickups: 2 Seymour Duncan Solar humbuckers, Machine heads: Solar with 18:1 gear ratio, Colour:...
Portable Bluetooth Speaker Loudspeaker equipment: 20 W Woofer and 2 x 8 W tweeter, Class D power amplifier, Frequency range: 52 - 20,000 Hz, Bluetooth Standard V 5.0, Input: 3.5 mm Mini jack for MP3 player etc., Volume control....
Roland DJ-707M; DJ-Controller; 4-channel Serato DJ Pro controller with 4 decks; combines a portable live sound audio mixer, loudspeaker management system and performance DJ controller; built-in 24-bit/48 kHz audio interface; 4-band output EQ, multiband compressor and limiter on each Master,...
Digital wireless microphone transceiver system For use with condenser microphones, Integrated phantom power: 48 V / 12 V, Works without battery or mains power, Integrated rechargeable lithium rechargeable battery, Range up to 20 m / 70 ft. (without obstacles),...
Marshall Fridge 4.4 Black; half stack design, Matte black finish on inside and outside; 7 blue LED´s; interior lighting 3 Watt E-14,Transparent removable trays; Thermostat placed at the side adjustable temperature; Increased tray space in door with additional metal holder...
Wall bracket for guitar and bass Right hand model, Provides optimum support for instruments with symmetrical head-plate or with a higher head-plate attachment on the left side, Made of poly-resin, Soft insert to protect the instrument neck, Felt padding...
Harley Benton PowerPlant ISO-5 Pro, multiple power supply for effects pedals, 5 isolated, filtered & short circuit protected outputs eliminate noise & hum, high current capable for modern digital effects, LED monitoring on each output, powered by a 12V@2A DC...
Compact Amplifier for Electric Guitar and Microphone with Bluetooth Function Ideal for electric guitar, acoustic guitar, ukulele, vocals and listening to music, Enables singing and playing along through the integrated Bluetooth function, Power: 30 W RMS, Loudspeaker equipment: 5"...
Electric Guitar Body: Mahogany, Neck: Maple, Fretboard: Ebony, Neck profile: C, Frets: 24 Super jumbo, Nut: Graphite, Nut width: 43 mm, Scale: 647 mm, Pickups: 2 Seymour Duncan Solar humbuckers, Machine heads: Solar with 18:1 gear ratio, Colour: White...
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
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Hans-Thomann-Straße 1
96138 Burgebrach
Germany