Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 1 Hour and 15 Minutes .
  • Wednesday 9:30–18:30
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

PLEK Service

Our aim was to have a machine that had the best tools to enable personalised set-ups for electric guitars, acoustic guitars and basses. The computer controlled PLEK machine measures and processes guitars under string tension (under real playing conditions) and allows for a perfect alignment of frets and saddle as well as string positioning. The PLEK machine often saves you having to re-fret your instrument which can be costly and time consuming.
Besides the sound, good playability is undoubtedly an important criteria. But what happens when your guitar doesn’t play as easily as at the beginning? The most common reasons are worn out frets, uneven saddle or fretboard and poor adjustment of neck relief and string height. Our Guitar Service Team is here to help. The team works in a modern and fully equipped guitar studio in our new Service Centre and has a state of the art spray booth and PLEK machine to meet our customers' needs.

Our PLEK services on offer

 
Pop­ular addi­tional ser­vices
Our recom­mend­a­tion
 
Popular additional services
Our recommendation
Aligning the frets    
Fret polishing
Aligning the fretboard        
Refretting        
Measuring the neck
Trussrod adjustment
New saddle        
Adjusting string action and intonation
Features
Replacing the frets
Nickel silver vs. Stainless steel
   
   
Type of fret
Which type of frets do I have?
 
   
 
 
$57.78
to the product
$57.78
to the product
$193
to the product
$193
to the product
$369
to the product
$369
to the product

Which instruments can be PLEK'd?

The PLEK machine is suitable for every plucked instrument with metal frets and can be adjusted individually. In addition to electric guitars, acoustic guitars and basses, it works with mandolins, 6-stringed banjos and resonator guitars.

The optimal string action

"As low as possible, but without extra string noise": This sentence is common with most guitarists. Since every guitarist has his or her own way of playing, the optimal string action can be extremely different from one to another. The PLEK machine recognises and fixes the unevenness in each fret with a tolerance of 0,01 mm, so the string will not make any noise with low settings or even kill the tone. In close consultation with you, our team optimises the string action and playability of your instrument.

Is it worth it?

The value of your instrument is not determined just by the purchase price. An instrument cherished for many years can be brought back to life and a new instrument can be improved with the help of our PLEK service. If the instrument sounds good, the hardware is solid and above all: if you love playing your instrument, you should send it here to be PLEK’d!

What's the best way to deliver your instrument to Musikhaus Thomann?

You can send it by post or a courier of your choice. It is important you inform us before shipping your instrument so we can make the necessary arrangements.

Advice about shipping: loosen the string tension on the instrument and pack it very carefully in its case (ideally a hard case). Please make sure that loose parts (eg loose bridge) are not inside the main compartment. Shim the headstock with soft material (eg newspaper or foam) and put the case inside a suitable box.

How long does it take before you get your instrument back?

In general, our team needs three working days (shipping not included) to PLEK the instrument and to make the desired set-up.
Arturia DrumBrute Impact Daslight Light Rider Wifi DMX Interface Boss WL-50 Wireless System Sennheiser Memory Mic Rode VideoMic Me-L Vertex Ultraphonix OD Harley Benton Baritone CLG-414BCE NT Gator iMac 27" Tote Bag Arturia KeyLab MkII 61 Black Korg D1 the t.bone freeU Twin HT 863 Dübreq Stylophone Gen-X1
(3)
Recommended
Arturia DrumBrute Impact

Analog drum computer; 10 sounds: Kick, Snare 1, Snare 2, Tom Hi, Tom Low, Cowbell, Cymbal, Closed Hat, Open Hat and FM; 64 patterns with up to 64 steps each; accentuation and switchable color tone coloring per instrument and step;...

to the product
$292
Recommended
Daslight Light Rider Wifi DMX Interface

Daslight Light Rider Wifi DMX Interface, Tablet-based DMX control, intuitive operating concept allows quick access to all functions and simplifies use, free App "Light Rider" for iOS, Android and Amazon Fire Tablet, perfect for DJs thanks to beat synchronization via...

to the product
$273
Recommended
Boss WL-50 Wireless System

Plug-and-Play Radio System In pedal format for use in pedalboards, Automatic determination of the optimal wireless connection, Without complicated setup, Newly developed BOSS technology for premium sound without interference, Low latency (2.3 ms) and a range of up to...

to the product
$194
Recommended
Sennheiser Memory Mic

Sennheiser HSP Essential Omni-Beige EW, professional condenser headset microphone, omni-directional, 20 - 20.000 Hz, headband size adjustable, microphone boom can be switched from left to right, 2,5 mV/Pa ± 3,5 dB, 148 dB SPL max., 1000 Ohms, EW connector, cable...

to the product
$194
(1)
Recommended
Rode VideoMic Me-L

Directional Microphone for iPhone and iPad Suitable for all iOS devices with Lightning connector for direct plugging, 1/2" Condenser capsule, Directivity: Cardioid, Built-in preamp with D / A converter (24-bit / 48 kHz), Transmission range: 20 - 20,000 Hz,...

to the product
$77
(1)
Recommended
Vertex Ultraphonix OD

Effect Pedal for Electric Guitar Overdrive, Reproduces the sound of an overdriven Dumble Overdrive Special amplifier, Controllers: Volume - Filter - Gain, LED: Effect On, Foot switch: Effect bypass, True bypass, Connections: Input (6.3 mm jack) - output (6.3...

to the product
$215
Recommended
Harley Benton Baritone CLG-414BCE NT

Steel-String Guitar Baritone, Grand Auditorium Cutaway Electric Style, Selected solid spruce top, Walnut body, Mahogany neck, Scalloped X-Bracing, Ovangkol fretboard, 685.70 mm Scale length, Nut Width: 45mm, 20 Frets, Dot inlay, Ovangkol bridge, Black bindings, Chrome diecast machine heads,...

to the product
$292
(1)
Recommended
Gator iMac 27" Tote Bag

Nylon bag for 27" Apple iMac Good hold and protection with adjustable foam blocks and hard-panel reinforcement in the front cover, Foldable sun and dust protection, Double zipper, Cable bag inside, Outer accessory pocket for keyboard, mouse, SD cards...

to the product
$135
Recommended
Arturia KeyLab MkII 61 Black

Arturia KeyLab MkII 61 Black; USB Midi-Keyboard with 61 Keys; velocity and Aftertouch; 16 RGB-backlit performance pads; 9 fader, 9 rotary knobs, LCD-Display; Category Function; Pitch- and Modulation-Wheel; Chord and Transpose Function; Transport Buttons; Connections: 5 Expression Control Inputs; 4x...

to the product
$488
Recommended
Korg D1

Digital Piano 88 Keys weighted RH3 keyboard (Real Weighted Hammer Action 3), 5 Sensitivity curves, Stereo PCM sound generation, 120 Voice polyphony, 30 Sounds, 30 Demo songs, Key-Off simulation, Damper resonance, 3 Effects, Metronome, 2x Line out 6.3 mm...

to the product
$559
Recommended
the t.bone freeU Twin HT 863

2-Channel UHF wireless system with handheld transmitter Dynamic capsule, Directional characteristic: supercardioid, Frequency range: 50 - 16,000 Hz, 10 Pre-programmed frequency groups with 10 available channels each, Auto squelch, Frequency scan in the receiver, Adjustable AF output, Transmission power:...

to the product
$194
Recommended
Dübreq Stylophone Gen-X1

Synthesizer in Mini Format With built-in speaker, stylus keyboard and separate sound strip, LFO square and triangle wave, Low pass filter cutoff/resonance, Envelope attack/decay, Delay time/feedback, X-key pulse width modulation, Battery operation (4x AA), Connections: AUX 3.5 mm mini...

to the product
$67
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.

Please leave a comment. Please enter your e-mail address.