Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We are open!
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

PLEK Service

Our aim was to have a machine that had the best tools to enable personalised set-ups for electric guitars, acoustic guitars and basses. The computer controlled PLEK machine measures and processes guitars under string tension (under real playing conditions) and allows for a perfect alignment of frets and saddle as well as string positioning. The PLEK machine often saves you having to re-fret your instrument which can be costly and time consuming.
Besides the sound, good playability is undoubtedly an important criteria. But what happens when your guitar doesn’t play as easily as at the beginning? The most common reasons are worn out frets, uneven saddle or fretboard and poor adjustment of neck relief and string height. Our Guitar Service Team is here to help. The team works in a modern and fully equipped guitar studio in our new Service Centre and has a state of the art spray booth and PLEK machine to meet our customers' needs.

Our PLEK services on offer

 
Pop­ular addi­tional ser­vices
Our recom­mend­a­tion
 
Popular additional services
Our recommendation
Aligning the frets    
Fret polishing
Aligning the fretboard        
Refretting        
Measuring the neck
Trussrod adjustment
New saddle        
Adjusting string action and intonation
Features
Replacing the frets
Nickel silver vs. Stainless steel
   
   
Type of fret
Which type of frets do I have?
 
   
 
 
$57
to the product
$57
to the product
$192
to the product
$192
to the product
$366
to the product
$366
to the product

Which instruments can be PLEK'd?

The PLEK machine is suitable for every plucked instrument with metal frets and can be adjusted individually. In addition to electric guitars, acoustic guitars and basses, it works with mandolins, 6-stringed banjos and resonator guitars.

The optimal string action

"As low as possible, but without extra string noise": This sentence is common with most guitarists. Since every guitarist has his or her own way of playing, the optimal string action can be extremely different from one to another. The PLEK machine recognises and fixes the unevenness in each fret with a tolerance of 0,01 mm, so the string will not make any noise with low settings or even kill the tone. In close consultation with you, our team optimises the string action and playability of your instrument.

Is it worth it?

The value of your instrument is not determined just by the purchase price. An instrument cherished for many years can be brought back to life and a new instrument can be improved with the help of our PLEK service. If the instrument sounds good, the hardware is solid and above all: if you love playing your instrument, you should send it here to be PLEK’d!

What's the best way to deliver your instrument to Musikhaus Thomann?

You can send it by post or a courier of your choice. It is important you inform us before shipping your instrument so we can make the necessary arrangements.

Advice about shipping: loosen the string tension on the instrument and pack it very carefully in its case (ideally a hard case). Please make sure that loose parts (eg loose bridge) are not inside the main compartment. Shim the headstock with soft material (eg newspaper or foam) and put the case inside a suitable box.

How long does it take before you get your instrument back?

In general, our team needs three working days (shipping not included) to PLEK the instrument and to make the desired set-up.
Native Instruments Maschine Mikro MK3 Electro Harmonix Triangle Big Muff Fuzz ESP LTD EC-256FM STAQMB Victory Amplifiers V4 The Countess Preamp Boss VE-500 Vocal Performer Fun Generation SePar Hex LED RGBAW UV IR Roland TD-1DMK V-Drum Set iZotope Spire Studio Airturn BT200S-2 Avantone CLA-10 Native Instruments Komplete 12 Fender SQ Affinity Strat Pack HSS BSB
(2)
Recommended
Native Instruments Maschine Mikro MK3

Native Instruments Maschine Mic MK3Groove Production Studio contains USB Controller and Maschine Software;, 16 highly-sensitive back-lit pads with velocity and after-touch; Dual-Touch Smart Strip; Encoder; VST and Audio Unit Host;, built-in effects section; import of samples, REX2 files and MPC...

to the product
$232
(2)
Recommended
Electro Harmonix Triangle Big Muff Fuzz

Effects Pedal Fuzz, Reissue of the original Version 1 Big Muffs from 1969, Creamy, violin-like sustain, Controls: Sustain, Volume, Tone, LED: Effect On / Off, Footswitch: Effect Bypass, Connections: input (6.3 mm jack), Output (6.3 mm jack), Power supply...

to the product
$96
Recommended
ESP LTD EC-256FM STAQMB

Electric Guitar Model exclusively available from Thomann, Body: Mahogany, Top: Flamed maple, 3-Piece set neck: Mahogany, Fretboard: Jatoba, Fretboard radius: 350 mm, Neck profile: Thin U, Scale: 629 mm (24.75"), Nut width: 42 mm, 22 XJ Frets, Pickups: ESP...

to the product
$385
(1)
Recommended
Victory Amplifiers V4 The Countess Preamp

Victory Amplifiers V4 The Countess Preamp; effects pedal; clean and overdrive sounds based on V30 The Countess amplifier, developed with Guthrie Govan, all tube signal path with 1 x EC900 and 3 x CV4014 tubes, two channels, use it as...

to the product
$385
Recommended
Boss VE-500 Vocal Performer

Vocal Multi-Effects Stompbox Especially suitable for singing guitarists, Automatic adjustment of harmonies and pitch based on newly developed BOSS algorithms for gapless tracking and a natural sound, Extensive effect selection, specially adapted to vocals, Enhance section for the basic...

to the product
$385
Recommended
Fun Generation SePar Hex LED RGBAW UV IR

6-in-1 LED Flat Par 5 Powerful Hexa-Colour LEDs in the colours red, green, blue, amber, white and ultraviolet, Very bright beam with compact dimensions, The flexible mounting options make it ideal for mobile DJs, entertainers and clubs, Rubber feet...

to the product
$67
(1)
Recommended
Roland TD-1DMK V-Drum Set

E-Drum Set Entry-level model into the world of Roland V-Drums, TD-1 Drum module with 15 drum kits, 15 Songs, 10 Coaching functions, Metronome, 3.5mm Stereo Jack Mix In, 3.5 mm Stereo jack headphone and line output, USB for MIDI...

to the product
$678
Recommended
iZotope Spire Studio

iZotope Spire Studio; mobile recording studio with battery operation; built-in microphone enables studio quality recordings; battery operation allows mobile recording for at least 4 hours; automatic level optimization at the push of a button prevents distorted recordings; up to 8...

to the product
$385
(1)
Recommended
Airturn BT200S-2

Airturn BT200S-2; wireless foot switch MIDI-Controller, Page turner, Media- and Light-Controller wit Bluetooth 4; send MIDI Commands, MIDI Notes, Parameter Changes and Keyboard Commands; Auto-Repeat; two programmable steel switches; seven modes; two pairing Methods: open pairing for up to 8...

to the product
$67
Recommended
Avantone CLA-10

Avantone CLA-10; passive Nearfield Monitors; Designed in conjunction with Chris Lord Alge; two-way Monitors; 18 cm Woofer, 3.5 cm soft dome; Frequency Response: 60 Hz - 20 kHz; Power Capacity: Program 60 W, max. 120 W / 8 Ohms; Sensitivity:...

to the product
$722
Recommended
Native Instruments Komplete 12

Plugin Bundle Comprising software instruments and sample libraries from Native Instruments, Contains a total of 45 instruments and effects, such as shape, replica, strummed acoustic guitar, Una Corda, Discovery Series "India", Reactor 6 including Block, Kinetic Metal, Contact 6,...

to the product
$567
Recommended
Fender SQ Affinity Strat Pack HSS BSB

Electric GuitarSQ Affinity Strat Electric Guitar Body: Poplar, Neck: Maple, Fretboard: Indian Laurel, 21 Medium jumbo frets, Nut width: 40,9 mm (1.61"), Scale: 648 mm (25.5"), Pickups: HSS humbucker (bridge) and 2 single coils, 6-Saddle Vintage-Style...

to the product
$289
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.

Please leave a comment. Please enter your e-mail address.