R
Strong car, weak wheelcasters, FAULTY FRAMES!
The RnR is by far one of the greatest products I've ever bought. My life as a drummer has never been the same.
BUT!!.. There is a flaw in how the frontwheel casters are attached to the cart. When you frontwheels hit a little bump in the road, they might get the pressure of all the weight on the bolt connecting the frontwheels to the frame.
They will snap like toothpick.
ACE products (Rocknroller) already gave me a free new wheel first time this happend (few weeks ago).
This weekend my cart got stuck again.. both front wheels snapped of the cart. The iron bolt is flat broken, like its sawed off perfectly...
To be completely clear, I was carrying my small drumkit way below the 250 kg this cart should be able to carry.
I will connect ACE again.. and they will probably help me out again because the service is great! But I do hope they improve these casters or the way they are attached in a next edition of this cart.
For now.. I'll just order a second in case it goes wrong again, cause... Ain't nothing better out there!
EDIT 2023: Ordered a new cart last week, Came in with a faulty frame that just refuses to slide out. So I ordered another one, just got in an hour ago, this time the frame doesn't even move out a little. Totally stuck, so guess we have a bad batch with faulty frames...
Sending my 2 carts back, Guess I'll have to look for alternatives...
BUT!!.. There is a flaw in how the frontwheel casters are attached to the cart. When you frontwheels hit a little bump in the road, they might get the pressure of all the weight on the bolt connecting the frontwheels to the frame.
They will snap like toothpick.
ACE products (Rocknroller) already gave me a free new wheel first time this happend (few weeks ago).
This weekend my cart got stuck again.. both front wheels snapped of the cart. The iron bolt is flat broken, like its sawed off perfectly...
To be completely clear, I was carrying my small drumkit way below the 250 kg this cart should be able to carry.
I will connect ACE again.. and they will probably help me out again because the service is great! But I do hope they improve these casters or the way they are attached in a next edition of this cart.
For now.. I'll just order a second in case it goes wrong again, cause... Ain't nothing better out there!
EDIT 2023: Ordered a new cart last week, Came in with a faulty frame that just refuses to slide out. So I ordered another one, just got in an hour ago, this time the frame doesn't even move out a little. Totally stuck, so guess we have a bad batch with faulty frames...
Sending my 2 carts back, Guess I'll have to look for alternatives...
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