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Bought the case in 2022. Just over 2 years later the latches began to fail. This put them outside the manufacturers warranty but still within Thomann's extended warranty. The case is still under 3 years old and 3 latches have failed at this stage. I ended up ordering 5 replacement latches from Bam, in addition to the 3 I received via the warranty. The latches can be replaced if you have a pop rivet gun and an extra pair of hands. Bam include an instructional video on their site, but for an expensive case this shouldn't be such an issue. Compliments on the case itself but I think these latches are a real problem. I know of other musicians having the same problem.
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Problem with locks
houstonzep 24.11.2024
I got my BAM case in 2020 and was very happy with it for the first 3-4 years. Within the last year however the locks to close it started breaking. There is a plastic part in them that has broken off in 3 out of 5 locks. This seems to be a thing that happens with age, and of course the three year guarantee has run out... I understand that plastic is probably used so the weight remains very light, but if you pay 1300 Euro for a product I think it should last longer than 5 years... Price does not reflect the quality