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Order and shipping process totally professional as expected by Thomann. The three stars are all about the quality of the gigbag and i explain my self... I wanted two of those gigbags to fit inside one Ironbird, from the early 90s period, and a custom build copy of an Ibanez Xiphos that i made. The Harley Benton ex gigbags where slightly smaller for those guitars so i turned to those Gator ones. Size wise the guitars fit fine. Quality wise though is where we have a little bit of a problem. This Gator gigbag has a very thin padding and the exterior fabric could have been a little bit thicker. Inevitably i compare it to the Harley Benton ones which are very well made with the proper padding and feel more protective for your guitar and they cost 10 euros less!!!
At the end of the day with this Gator gigbag you get the job done, however you will not feel stress free as i feel when I'm using the Harley Benton ones for my other guitars.