d
Too many issues for such a renowned brand
I was very pumped about the iD14 mkII. Bus power, LED meters, a massive history in audio industry - everything I knew about Audient and its products brought me to purchase the new iD14. I was disappointed to say the least.
Pros:
- build quality is nice, aesthetically good
- controls on the top panel allow for lots of negative space around them with a smaller form factor than the competitors
- LED meters
Cons:
- drivers implementation is absolute garbage. See issues below
- at times, the interface would be initialised at max volume after connecting it to a Mac or Win computer, thus potentially harming my equipment and ears if I don't remember to touch the big volume knob upon starting the interface. Moving the knob will snap the volume at the correct value, but if you forget to do that, expect to jump on your chair at the first notification you get
- the interface produces a loud pop when powered up, making it fit for mobile setups, not so much for desktop or non-mobile setups where users will want to start their whole gear up with one single action
- when connected to a computer in sleep mode, the iD14 keeps requesting power from the bus source, thus staying on when connected to a sleeping device. This drains the computer's battery very quickly, and it's painful especially with mobile setups
- these issues would be acceptable on Behringer and similar low-budget brands, and none of the above is happening anyway on those products. An Audient product at that price point simply cannot show such problems, and this puts this product way below the competition
- all the issues above were reported to Audient's support centre, which proven inadequate as far as helping fixing them. Long response times, useless suggestions, no reporting of the issue to engineers that could fix it. I was basically asked to do QA on those issues for free. That can't happen.
Very, very disappointed with the product and the brand in general.
Pros:
- build quality is nice, aesthetically good
- controls on the top panel allow for lots of negative space around them with a smaller form factor than the competitors
- LED meters
Cons:
- drivers implementation is absolute garbage. See issues below
- at times, the interface would be initialised at max volume after connecting it to a Mac or Win computer, thus potentially harming my equipment and ears if I don't remember to touch the big volume knob upon starting the interface. Moving the knob will snap the volume at the correct value, but if you forget to do that, expect to jump on your chair at the first notification you get
- the interface produces a loud pop when powered up, making it fit for mobile setups, not so much for desktop or non-mobile setups where users will want to start their whole gear up with one single action
- when connected to a computer in sleep mode, the iD14 keeps requesting power from the bus source, thus staying on when connected to a sleeping device. This drains the computer's battery very quickly, and it's painful especially with mobile setups
- these issues would be acceptable on Behringer and similar low-budget brands, and none of the above is happening anyway on those products. An Audient product at that price point simply cannot show such problems, and this puts this product way below the competition
- all the issues above were reported to Audient's support centre, which proven inadequate as far as helping fixing them. Long response times, useless suggestions, no reporting of the issue to engineers that could fix it. I was basically asked to do QA on those issues for free. That can't happen.
Very, very disappointed with the product and the brand in general.
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o
Input level imbalanced issue between left and right channel
I don't know if it's a problem of my unit, or a design defect in general, but when using external devices with line level signals, in input to the id14's L/R channels, I need to raise gain on channel 1 (left) to 8 o'clock in order to have the same level of the channel 2 (right) leaving it at the minimum gain level.
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c
Noice from input channels
Accidentally i have got extra-loud noise from the input channels without any inserts, about once per 2 month. (Host OS: macosx 12.6.1 on M1).
Required re-connect by USB-C and ID application relaunch.
Also this ID application icon on mac is available only in system tray and it is impossible to move and it is always disappears while system tray icons more than 12. (May be it's not an Audient bug, but macos, but i had no such problem with another cards).
Impossible to manage volume by standard macbook buttons.
I can't say this is a premium card. I had never such problem with cheap M-Audio cards, with Digitakt as a card or with Yamaha mixer as a card.
Disappointed.
Required re-connect by USB-C and ID application relaunch.
Also this ID application icon on mac is available only in system tray and it is impossible to move and it is always disappears while system tray icons more than 12. (May be it's not an Audient bug, but macos, but i had no such problem with another cards).
Impossible to manage volume by standard macbook buttons.
I can't say this is a premium card. I had never such problem with cheap M-Audio cards, with Digitakt as a card or with Yamaha mixer as a card.
Disappointed.
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R
Avoid
Doesn't work outputs 3&4 don't function, can't replace or send back. Pile of crap. Last time I use thomann. Waste of money
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z
Bad luck or bad interface?
Was I that one unlucky guy who got the one Audient ID14 that isn't working properly? Fresh out of the box the headphone output didn't work, lots of static and crackling. The people at Audient tried to fix it, but couldn't, saying it's the first time they encountered this problem (which is hard to believe). Getting a refund from Thomann. Not risking another Audient till they get their shit together. It's a disgrace for such a reputable company
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