I was excited for this product, like a lot of people I wanted to make it the centre of my studio, but when it arrived it had multiple bugs and software issues, I updated the firmware, no fix,I reached out to Thomann and they could not figure the issues, I contacted Cranborne and no response.
Ultimately I returned the item, as I previously bought their camden 500 preamp unit and it started producing signal noise after a few weeks I was concerned they may have some production issues.
Two weeks later Cranborne responded to my support email but I informed them “sorry but I had to return the item”,below is their word for word response:
“Sorry to hear that but probably for the best. Thanks so much for giving our products a "try".”
Cranborne have some good ideas, and clearly put a lot into marketing but I’m leaving this review to let people know the experience once you’ve put your money down is not so rosey. I don’t want to speak ill of a new company trying new ideas, but the two Cranborne units I have bought they both produced good audio when they worked, neither worked consistently. I wish them well going forward and hope things become more consistent, but I won’t be buying Cranborne again.
