T
Great Desk but after sales service lacking
This really is a great desk for my home studio needs.
Pros:
Space for my small number of rack units and a good size and height.
I also ordered the keyboard tray which is a nice fit for my 61 key controller and Akai MPD226. Keyboard tray height works for me (I'm about 173cm tall).
Fairly easy to put together. I did it on my own.
Cons:
Whilst the packing appears to be very good, it is lacking in one way. Hence I knocked one star off.
The nuts and bolts etc come in separate flimsy plastic bags which are all placed in a small cardboard box. Unfortunately, the box lid is not taped down. In transporting to UK the weight of the metal parts opens the box, breaks the flimsy bag and you find the parts scattered in the main box. This caused a few small marks on the desk. In my case not too serious as they are not in a visible place. However, one of the main boxes was damaged and had a hole which caused some small components to be lost in transit.
This is a generic packing issue as it was the same for the desk and the keyboard tray.
I used some parts from the keyboard tray to complete the desk and phoned Thomann to get a few extra small metal connecting components. After a positive call I expected the few parts within a week. The parts arrived 24th Sept after my initial call on 8th Sept.
Too long.... partly because no action was taken for a week after which I had an email exchange indicating that my initial call was not fully passed on.
All sorted now and really pleased with the product
I've used Thomann many times and this is the first problem. I'm hoping its just a sign of staff overload caused by Covid.
Pros:
Space for my small number of rack units and a good size and height.
I also ordered the keyboard tray which is a nice fit for my 61 key controller and Akai MPD226. Keyboard tray height works for me (I'm about 173cm tall).
Fairly easy to put together. I did it on my own.
Cons:
Whilst the packing appears to be very good, it is lacking in one way. Hence I knocked one star off.
The nuts and bolts etc come in separate flimsy plastic bags which are all placed in a small cardboard box. Unfortunately, the box lid is not taped down. In transporting to UK the weight of the metal parts opens the box, breaks the flimsy bag and you find the parts scattered in the main box. This caused a few small marks on the desk. In my case not too serious as they are not in a visible place. However, one of the main boxes was damaged and had a hole which caused some small components to be lost in transit.
This is a generic packing issue as it was the same for the desk and the keyboard tray.
I used some parts from the keyboard tray to complete the desk and phoned Thomann to get a few extra small metal connecting components. After a positive call I expected the few parts within a week. The parts arrived 24th Sept after my initial call on 8th Sept.
Too long.... partly because no action was taken for a week after which I had an email exchange indicating that my initial call was not fully passed on.
All sorted now and really pleased with the product
I've used Thomann many times and this is the first problem. I'm hoping its just a sign of staff overload caused by Covid.
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HM
Perfect Desk with a modern design.
The Zaor Vision W music desktop is a top-notch product for anyone looking for a sturdy, functional, and stylish workstation for music production. The desk is spacious, with enough room to accommodate a computer monitor, keyboard, and various audio equipment.
The built-in cable management system keeps the workspace tidy and organized.
The desk is made from high-quality materials and has a sleek, modern design that would look great in any studio. It is also very easy to assemble, with clear instructions and all the necessary hardware included.
Overall, the Zaor Vision W music desktop is an excellent investment for musicians and producers who want a reliable and attractive workspace that can enhance their productivity and creativity.
The built-in cable management system keeps the workspace tidy and organized.
The desk is made from high-quality materials and has a sleek, modern design that would look great in any studio. It is also very easy to assemble, with clear instructions and all the necessary hardware included.
Overall, the Zaor Vision W music desktop is an excellent investment for musicians and producers who want a reliable and attractive workspace that can enhance their productivity and creativity.
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