Will you trade in my old equipment?
This is possible - however this is only open to customers who visit our shop here in Treppendorf -sorry!
Before trading in your equipment, you should think about using our free classified ads section to sell your gear privately. In most European countries there are strict laws regulating the tax and warranty situation for used equipment sold by dealers, resulting in a lower price you can get from a dealer compared to a private person.
How does your Money-Back Guarantee work?
Who will help me if I have technical problems?
Do you repair or service older equipment?
How about updates etc? Do I get any?
How do I pack my return consignment?
How do I pack my guitar?
How do I pack my piano?
How do I pack my wind instrument?
How do I report a damaged shipment?
This is how you can reach us
We're looking forward to hearing from you and aim to solve any problems as soon as we can.