Triggera Krigg V3 Kick Pedal Trigger

The item came in a very badly damaged box and I am unable to accurately test the product because it does not properly fit my Tama Iron Cobra drum pedals despite the item being described as "Can be used with any single or double pedals".
The trigger greatly reduces the stroke distance (only allows about 30% of the original stroke distance) even at its lowest setting which makes the pedal feel extremely unrealistic to play despite the item being described as "Produces a very realistic playing experience".
Additionally the item produces a loud high pitched sound reminiscent of a metal hammer hitting a piece of metal despite the item being described as "A very quiet kick pad". I even put some felt padding on the impact point and it really did not help much. Also keep in mind that the sound would be quite a bit louder if the stroke distance was able to be the full and natural amount.
I would really love to use these triggers and I would if they did what they are advertised to do but this product is falsely advertised and is not what I committed to buying.
Hope these issues get fixed in V4. Could be a viable product.