I have a burning question about my order!
After we have received your order we will send you a confirmation with all the products, quantities and prices. You will also be given contact details for your sales person.
However any member of our Hotline can help you with a question or can put you through to the experts in our shipping or support departments should this be required. We also offer live chat usually available from 9:30 a.m. till 09:00 p.m.
Please have your customer or order number handy so that we can provide you with all information as quickly as possible.
Further interesting questions
- I need help! How can I contact you by phone, fax or email?
- Is it quicker to order by phone?
- How can I get in touch with your experts for product support?
- I have an after sales issue - who do I have to contact?
- You want to sing some praise or give us feedback?
- I'd like to visit your amazing store. But where on Earth is Treppendorf?
We're looking forward to hearing from you and aim to solve any problems as soon as we can.