I have a burning question about my order!
After we have received your order we will send you a confirmation with all the products, quantities and prices. You will also be given contact details for your sales person.
However any member of our Hotline can help you with a question or can put you through to the experts in our shipping or support departments should this be required. We also offer live chat usually available from 9:30 a.m. till 09:00 p.m.
Please have your customer or order number handy so that we can provide you with all information as quickly as possible.
Further interesting questions
- I need help! How can I contact you by phone, fax or email?
- Is it faster to order by phone?
- How can I get in touch with the experts later if I have questions?
- I have an after sales issue - who do I have to contact?
- You want to sing some praise or give us feedback?
- I would like to visit your amazing store. But where on Earth is Treppendorf?
We're looking forward to hearing from you and aim to solve any problems as soon as we can.