You want to sing some praise or give us feedback?
Perfect! We thrive on what you have to say!
We all like positive feedback and constructive criticism is so important for us to improve our service standards! :-)
Every one of your stories and experiences reminds us that we are dealing with individual people, and not big customer accounts on a screen. Help us to keep things this way ;-D
So why not tell us what you think of our gear, or how we can make your online shopping experience even better! Simply ping a quick email to firstname.lastname@example.org.
Or you can rate Thomann and its service, or leave your feedback on Facebook, Google+, Trustpilot, etc.
You can find a list of the various online portals here: https://www.thomann.de/gb/compinfo_reviews.html
If you have a problem with an order, or an employee of Thomann, or you feel you have just not been treated properly, then please contact our International Sales Manager immediately (email@example.com ). They will do everything possible to turn your frown upside down :-)
I need help! How can I contact you by phone, fax or email?
Is it quicker to order by phone?
I have a burning question about my order!
How can I get in touch with your experts for product support?
I have an after sales issue - who do I have to contact?
I'd like to visit your amazing store. But where on Earth is Treppendorf?
This is how you can reach us
We're looking forward to hearing from you and aim to solve any problems as soon as we can.