I need help! How can I contact you by phone, fax or email?
Thomann operates one of the biggest music stores in Europe with over 5200m² and over 1,650 employees. More than 200 of these employees work in our hotlines, to help you by phone and email.
In our Info Section you'll find a list of telephone and fax numbers as well as our expert's email addresses
On all product pages you will find the extension numbers and the email addresses of the responsible department.
We always try to get the right contact for your requirements so that you will receive the best possible service in the shortest time.
Please send your e-mails to only one department to avoid several people working on the same case.
Is it quicker to order by phone?
I have a burning question about my order!
How can I get in touch with your experts for product support?
I have an after sales issue - who do I have to contact?
You want to sing some praise or give us feedback?
I'd like to visit your amazing store. But where on Earth is Treppendorf?
This is how you can reach us
We're looking forward to hearing from you and aim to solve any problems as soon as we can.