I have an after sales issue - who do I have to contact?
If you have an after-sales query, please contact our Customer Care Department:
by phone 0049-9546-9223-476
or fax 0049-9546-9223-24
or email at email@example.com.
We are immensely proud of our service and the effort we put into making everything run as smoothly as possible for you. But if you feel at any point that something has not gone to plan, please feel free to contact our International Sales Manager at firstname.lastname@example.org
Thomann was built on listening to our customers and the very same is true today. Your help is invaluable to us.
When contacting us by phone, please make sure that you have your customer and order numbers at hand. This will save you time in the end.
Further interesting questions
- I need help! How can I contact you by phone, fax or email?
- Is it faster to order by phone?
- I have a burning question about my order!
- How can I get in touch with the experts later if I have questions?
- You want to sing some praise or give us feedback?
- I would like to visit your amazing store. But where on Earth is Treppendorf?
We're looking forward to hearing from you and aim to solve any problems as soon as we can.