I have an after sales issue - who do I have to contact?
If you have an after-sales query, please contact our Customer Care Department:
by phone 0049-9546-9223-476
or fax 0049-9546-9223-24
or email at sc.cc@thomann.de.
Thomann was built on listening to our customers and the very same is true today. Your help is invaluable to us.
When contacting us by phone, please make sure that you have your customer and order numbers at hand. This will save you time in the end.
Further FAQs
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1
I need help! How can I contact you by phone, fax or email?
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2
Is it quicker to order by phone?
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3
I have a burning question about my order!
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4
How can I get in touch with your experts for product support?
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5
You want to sing some praise or give us feedback?
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6
I'd like to visit your amazing store. But where on Earth is Treppendorf?