I have an after sales issue - who do I have to contact?

If you have an after-sales query, please contact our customer service directly.

You can reach us using the contact details at the bottom of this page.

Thomann was built on listening to our customers and the very same is true today. Your help is invaluable to us.

When contacting us by phone, please make sure that you have your customer and order numbers at hand. This will save you time in the end.