Can I use Electron or Virtual E-Cards?
Electron and E cards are a popular method of payments in several countries. Unfortunately we cannot always accept them though.
Electron - These are controlled by your issuing bank. Some only allow domestic transactions, whereas some allow transactions worldwide. Always best to check!
E-Cards - E cards or Virtual cards cannot be used here at Thomann. Sorry about that!
How can I pay?
What's the fastest and easiest payment method?
Are there any fees, extra charges or minimum quantities etc?
Do I have to pay VAT?
Can I buy VAT-free if I'm ordering for a company?
Am I liable for Import Tax?
Paying with your credit card with the 3D Secure payment system
I just placed an order, has my credit card/PayPal/AmazonPay account been charged already?
Payment by bank transfer
How can I use a store credit against my order?
This is how you can reach us
We're looking forward to hearing from you and aim to solve any problems as soon as we can.