Is Thomann an authorised dealer for all products on offer?
Yes it is - being a leading music store in Europe we buy our products exclusively as an authorised dealer from official distributors and manufacturers. Our products are brand-new in the original packaging and with English manuals where available.
We clearly indicate second-hand products, B-stock and OEM-versions in order to avoid confusion with our regular offers.
On a separate note; when purchasing software, please check that you have chosen the English version.
Who are Thomann? How long have you been around?
What kind of warranty do I get for the products I order?
What happens if I am not satisfied? Do I have to bear the return shipping costs?
Are all your products 'factory-fresh' in original packaging?
What are B-Stock products?
What can I do if I do not like the delivered goods?
What should I do if the gear is faulty?