Is Thomann an authorised dealer for all products on offer?
Yes it is - being a leading music store in Europe we buy our products exclusively as an authorised dealer from official distributors and manufacturers. Our products are brand-new in the original packaging and with English manuals where available.
We clearly indicate second-hand products, B-stock and OEM-versions in order to avoid confusion with our regular offers.
On a separate note; when purchasing software, please check that you have chosen the English version.
Further interesting questions
- Who is Thomann? How long have you been around?
- What kind of warranty do I get for the products I order?
- What happens if I am not satisfied? Do I have to bear the return shipping costs?
- Are all your products ´factory-fresh´ and in original packaging?
- What are B-Stock products?
- What can I do if I do not like the delivered goods?
- What can I do with faulty equipment?
We're looking forward to hearing from you and aim to solve any problems as soon as we can.