Can I have the goods sent to a different address?
We include a separate field on our online ordering form to enable you to receive your order at a different delivery address. This may be for example, your work address or a friend or relative's address, if you know you will not be at home to receive the parcel.
Please instruct the recipient to check the parcel carefully for any signs of damage or tampering before signing for the parcel.
If you require your order to be sent to a different country, then please note we are obliged to charge the VAT of the country of destination. If you have any further questions regarding this, please contact our Sales Team - firstname.lastname@example.org
Further interesting questions
- Which carriers do you work with?
- What are your shipping rates?
- Are the goods insured during shipping?
- Are the products checked before they're sent?
- Are all items shipped at once?
- Do you accept COD (cash on delivery) payment?
- Do you offer express shipping?
- Information for non-EU countries
- Shipments Via Heavy Haulage "Spedition"
We're looking forward to hearing from you and aim to solve any problems as soon as we can.