Do you offer express shipping?
We offer a UPS Express service for any orders which are required urgently (1-2 working days delivery). For bulky orders or deliveries in remote areas the express delivery time may differ.
If you require an express shipment, please place your order online and leave a note in the comment box that you would like to receive a UPS Express Saver quote. If you have not heard from us within 20 minutes it may be a good idea to give us a quick call to speed things up!
Alternatively, you can also call us for a quote, but in this case we would require your full delivery details and the list of the products you would like to order.
UPS Express orders need to be processed and leave our warehouse by 2:00 p.m. (CET). This is a ‘delivery by the end of the working day’ service and delivery on a Saturday (outside Germany) is unfortunately not possible.
Which carriers do you work with?
What are your shipping rates?
Can I have the goods sent to a different address?
Are the goods insured during shipping?
Are the products checked before they're sent?
Are all items shipped at once?
Do you accept COD (cash on delivery) payment?
Information for non-EU countries
Shipments Via Heavy Haulage "Spedition"
This is how you can reach us
We're looking forward to hearing from you and aim to solve any problems as soon as we can.