Information for non-EU countries
Customs and import charges for non EU countries
For deliveries from Germany to countries outside the European Union customs or import charges are to be paid upon arrival of the shipment in the country of destination.
This is over and above the standard import duties. Charges for customs clearance (and its handling, e.g. by a forwarding agency) have to be paid for by the customer. We do not have any influence on these charges and cannot predict the amount. The customs regulations vary significantly from country to country.
If you would like more information about this please contact your local customs office. Please note that you, as an importer, have to adhere to the regulations of the country in question.
Special Rules for our UK Customers
All our prices quoted on our online store contain both VAT and customs - so you will not incur any additional costs after the purchase.
For returns or exchanges, simply request a return on your customer log in centre (Return Product) or you can send an email to sc.cc@thomann.de. You will then be able to print the return slip yourself and send it to our designated UK address for returns and exchanges.
Special Rules for our Swiss Customers
All our prices quote in the ship contain both VAT and customs - so you will not incur any additional costs after the purchase.
For returns or exchanges, simply request a return on your customer log in centre (Return Product) or you can send an email to sc.cc@thomann.de. You will then be able to print the return slip yourself and send it to our designated Swiss address for returns and exchanges.
Further FAQs
-
1
Which carriers do you work with?
-
2
What are your shipping rates?
-
3
Can I have the goods sent to a different address?
-
4
Are the goods insured during shipping?
-
5
Are the products checked before they're sent?
-
6
Are all items shipped at once?
-
7
Do you accept COD (cash on delivery) payment?
-
8
Do you offer express shipping?
-
9
Shipments Via Heavy Haulage "Spedition"
This is how you can reach us
Harley Benton SC-550 II Desert Flame Burst; deluxe series; electric guitar; mahogany body (swietenia meliaceae) (weight relief chambered); arched & flamed AAA-maple top; set mahogany neck (swietenia macrophylla king); pau ferro fingerboard; 60`s neck profile; 305mm (12,00") fingerboard radius; 1th…
Kali Audio IN-8 2nd Wave; Active near field monitor; 3 way system with coaxial midrange/tweeter; 8" woofer; 4" midrange; 1" soft dome tweeter; power: 140 Watt (60/40/40 Watt Tri-Amped); frequency range: 37 Hz - 25 kHz (-10 dB), 45 Hz…
USB DAW Controller Plug-in controller with convenient mixer layout and legendary SSL workflow, 1:1 Hardware control for the included SSL plug-ins Channel Strip 2 and Bus Compressor 2, Visual feedback via LED rings on the knobs, Display for showing…
Novation Circuit Rhythm; sampler / sequencer; 8 sample tracks with 32 step patterns each, cascadable for up to 256 steps per track; functions: slice, reverse, loop, chromatic play, probability and pattern-mutate; integrated effects such as lofi tape, shutter, reverb, delay…
Arturia KeyStep 37 Black Edition; 37-key (slimkey) USB controller keyboard; velocity-sensitive mini-keys with aftertouch; 64-step sequencer; chord and scale functionality; arpeggiator; LED display; 4 freely assignable knobs; transport keys; touch stripes for pitch and modulation; RGB LED bar; connections: 3x…
Fender Squier Affinity P Bass MN PJ PACK Black; Electric Bass, Affinity Series; Body: Poplar; Neck: Maple; Neck Mount: Bolt On; Neck Form: c; Fingerboard: Maple; Inlays: Black Dots; 20 Medium Jumbo Frets; Nut: synthetic Bone; Nut Width: 41,3 mm…
Wampler Gearbox Dual Overdrive; Effects Pedal for Electric Guitar; Andy Wood Signature Pedal; features modified versions of two of Brian Wampler’s best loved drive Circuits: Channel 1 based on the Tumnus and Channel 2 based on the Pinnacle; top-switchable Stacking…
Laptop stand with adjustable holding pins Steel tray, Powder-coated tubes made of aluminium, Die-cast aluminium base, Dimensions of the tray (W x H): 480 x 330 mm, Tube diameter: 35 mm, Height adjustment by adjusting screw with holding pin…
Sennheiser CX True Wireless Black In-Ear headset headphone - 7 mm hight end drivers, bluetooth 5.2, up to 9 h running time, up to 27 h with charging case, SBC, AAC, aptX Codec compatible, 110 dB SPL (1 kHz /…
Harley Benton SC-550 II Paradise Amber Flame; deluxe series; electric guitar; mahogany body (swietenia meliaceae) (weight relief chambered); arched & flamed AAA-maple top; set mahogany neck (swietenia macrophylla king); pau ferro fingerboard; 60`s neck profile; 305mm (12,00") fingerboard radius; 1th…
J. Rockett Audio Designs Clockwork; Analogue stereo delay with switchable modulation; Designed in collaboration with Howard Davis (creator of the original "Deluxe Memory Man"); Classic analogue design with BBD chips; Tap-tempo control digital; Up to 600 ms delay time; Switchable…
Fender Squier Affinity P Bass PJ PACK 3-Color Sunburst; Electric Bass, Affinity Series; Body: Poplar; Neck: Maple; Neck Mount: Bolt On; Neck Form: C; Fingerboard: Laurel; Inlays: Pearloid Dots; 20 Medium Jumbo Frets; Nut: synthetic Bone; Nut Width: 41,3 mm…
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
Payment can be made safely and securely with Credit Card, Bank Transfer, PayPal or Amazon Pay.
Hans-Thomann-Straße 1
96138 Burgebrach
Germany