Information for non-EU countries
Customs and import charges for non EU countries
For deliveries from Germany to countries outside the European Union customs or import charges are to be paid upon arrival of the shipment in the country of destination.
This is over and above the standard import duties. Charges for customs clearance (and its handling, e.g. by a forwarding agency) have to be paid for by the customer. We do not have any influence on these charges and cannot predict the amount. The customs regulations vary significantly from country to country.
If you would like more information about this please contact your local customs office. Please note that you, as an importer, have to adhere to the regulations of the country in question.
Special Rules for our Swiss Customers
Starting January 2019, all our prices quote in the ship contain both VAT and customs - so you will not incur any additional costs after the purchase.
For returns of exchanges, simply request a return on your customer log in centre (Return Product) or you can send an email to sc.cc@thomann.de. You will then be able to print the return slip yourself and send it to our designated Swiss address for returns and exchanges.
Further interesting questions
- Which carriers do you work with?
- What are your shipping rates?
- Can I have the goods sent to a different address?
- Are the goods insured during shipping?
- Are the products checked before they're sent?
- Are all items shipped at once?
- Do you accept COD (cash on delivery) payment?
- Do you offer express shipping?
- Shipments Via Heavy Haulage "Spedition"
Analogue Synthesiser Dual VCO design based on CEM3340, Sawtooth and pulse waveform for VCO A, Sawtooth, Triangle and Pulse waveform for VCO B, Pulse Width Modulation, Noise generator, 24 dB low-pass filter with resonance, 2 ADSR envelopes for VCF...
Effect Pedal for Electric Guitar & Bass Fuzz, A faithful reproduction of the popular 1973 V2 Violet Ram's Head Big Muff Pi sound, Controls: Volume, Tone, Sustain, True bypass, LED: Effect on, Footswitch: Effect bypass, Input: 6.3 mm jack,...
Modeling combo amp for electric guitar 5 Memory locations, Realistic tube amp sounds and feel, Effects, Bluetooth and USB, New amplifier models for electric guitar and bass, Microphone models for acoustics and flat voicings, 3 Amp modes per amp...
Electric guitar Body: Lime tree, Screwed neck: Maple, Fretboard: Amaranth, DOT fretboard inlays, Neck profile: Modern "C", Fretboard radius: 350 mm, Scale: 648 mm, Nut width: 42 mm, Double-action truss rod, 22 Frets, Pickups: 1 Humbucker (bridge) and 2...
2.4 GHz Wireless System for Guitar 4 Channels, Plug & Play, Ultra-low latency of approx. 5 ms, Built-in 750 mAh lithium battery with up to 6.5 hours life, Maximum range: 30 m, Frequency response: 20-16,0000 Hz, Auto Sleep /...
4-Channel DJ Controller and Audio Interface Sample Rate / Resolution: 24-Bit / 44.1 / 48 kHz, 2 Large 14 cm precision jog wheels, Illuminated jog-wheel rings for visual feedback, including deck selection, 16 RGB pads for triggering hot cues,...
10 x 6 Thunderbolt 3 Audio Interface With UAD-2 DUO processor for almost latency-free recordings via plug-in emulations of classic compressors, EQs, tape machines, microphone preamps and guitar amplifiers, 24 Bit / 192 kHz AD / DA converter, 2...
Toontrack EZX Death Metal (ESD); expansion pack for Toontrack EZ Drummer 2 (item 399369) / Superior Drummer 3 (item 419735); produced and recorded by Mark Lewis at the Sonic Ranch in Tornillo / Texas; contains 2 complete drum sets, optimized...
Meinl Mike Johnston Signature Groove Cowbell, MJGB, vintage steel finish, optimized for using in acoustic drum setups, including 2 magnetic dampers for changing the cowbells decay,
Teenage Engineering PO-137 rick & morty; vocal synthesizer and sampler; integrated microphone for sampling; 120 seconds sampling time; 8 voice characters; 8 effects; parameter lock (2 parameters per sound); 16-step sequencer; 16 patterns; "Lock Tab" write protection for patterns; transpose...
Multi-effect pedal For acoustic guitar, saxophone, trumpet, violin, harmonica, acoustic bass and much more, 50 Memory locations, 90 Effects, Includes 35 new effects specifically designed for acoustic instruments, Eight additional effects that let you control parameters such as volume,...
Boss Katana 100 Head MKII, electric guitar head, 100 Watts, 5 amp types: Clean, Crunch, Lead, Brown & Acoustic, newly voiced variations for each, Five independent effects sections (Booster, Mod, FX, Delay, and Reverb), with three selectable variations in each,...
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
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Hans-Thomann-Straße 1
96138 Burgebrach
Germany