Information for non EU countries
Customs and import charges for non EU countries
For deliveries from Germany to countries outside the European Union customs or import charges are to be paid upon arrival of the shipment in the country of destination.
This is over and above the standard import duties. Charges for customs clearance (and its handling, e.g. by a forwarding agency) have to be paid for by the customer. We do not have any influence on these charges and cannot predict the amount. The customs regulations vary significantly from country to country.
If you would like more information about this please contact your local customs office. Please note that you, as an importer, have to adhere to the regulations of the country in question.
Special Rules for our Swiss Customers
Starting January 2019, all our prices quote in the ship contain both VAT and customs - so you will not incur any additional costs after the purchase.
For returns of exchanges, simply request a return on your customer log in centre (Return Product) or you can send an email to sc.cc@thomann.de. You will then be able to print the return slip yourself and send it to our designated Swiss address for returns and exchanges.
Further interesting questions
- Which carriers are you working with?
- What are the Shipping Rates?
- Can I have the goods sent to a different address?
- Are the goods insured during transport?
- Are the products checked before being delivered?
- Are all items shipped at once?
- Do you also send to other countries with COD (cash on delivery)?
- Do you offer express shipping?
- Shipments Via Heavy Haulage "Spedition"
Rode Wireless GO; Digital Wireless Microphone System; ultra-compact and lightweight set of transmitter and receiver; series III 2.4 GHz digital transmission; clip-on transmitter TX with built-in microphone (omni capsule); maximum SPL: 100 dB; Frequency Range: 50 Hz – 20 kHz...
IK Multimedia UNO Drum; analog/PCM drum machine; 6 true analog voices for kick, snares, claps, and hi-hats; 12 PCM voices with 54 samples; freely layer analog & PCM sounds with 11-voice polyphony; editable drum sound parameters like level, tune, decay...
6-Channel Audio Interface 24-Bit / 192 kHz, 2 Mic/Line/Instrument Combo Inputs: XLR/jack 6.3 mm, 2 Line inputs: 6.3 mm Jack, 4 Line outputs: 6.3 mm Jack DC-coupled, S/PDIF input coaxial, MIDI input and output, 2 Stereo headphone outputs: 6.3...
TC Electronic Polytune 3 Noir; Effects Pedal for Electric Guitar; compact polyphonic tuner/buffer, tuner in effectpedal size, Bonafide buffer circuitry preserves your tone through long cable runs and multiple effects, polyphonic tuning - tune all strings simultaneously, fast chromatic tuner...
K&M 21427, professional carrying case for 6 microphone stands, includes castors for easy and comfortable transport, case made of extremely durable 1680D nylon fabric, all seams hand-stitched in high quality, padded carrying handles and a durable zipper, castors included, dimensions:...
RCF Art 312 MK III - full range passive speaker, 12"/1", 300W, 90x70° 12" woofer and 1" driver with 1.5" Mylar diaphragm, 8ohm, 127dB max, Speaker Twist in/out, plastic housing, pole mount adapter, 4 x M10-Flying points and 3 handles,...
Saxophone holder For Baritone, Tenor, Alto, and Soprano saxophones, Transfers the weight evenly across both shoulders, No load on the cervical vertebrae, Can be adjusted quickly with one hand, Space-saving: Smaller than a sheet of paper when folded, Comfortable...
Guitar Power Amplifier in Pedal Format Compact power amp pedal for electric guitar, For direct connection to any preamp, pedal or effects unit, Power: 2 x 50W to 4 ohms, For 4 - 16 ohm speakers, Master volume controller,...
Effect pedal for electric guitar Overdrive, Delivers classic D-Style ODS sounds and feel, Less aggressive volume controller than previous version, True bypass, Controls for Level, Ratio, Treble and Deep, Bypass footswitch, Input / Output: 6.3mm mono jacks, Metal housing,...
K&M 21316 Select, large carrying case for speaker and hand crank stands, case made of extremely durable 1680D nylon fabric, all seams hand-stitched in high quality, padded carrying handles and a durable zipper, dimensions: 1200 mm, weight: 2,1kg, colour: black
Saxophone holder For Baritone, Tenor, Alto, and Soprano saxophones, Transfers the weight evenly across both shoulders, No load on the cervical vertebrae, Can be adjusted quickly with one hand, Space-saving: Smaller than a sheet of paper when folded, Comfortable...
the t.bone free2b, microphone wireless system, 2.4 GHz wireless plug-on microphone system for dynamic mics, without phantom power, plug-n-play XLR transmitter & receiver, 2.4 GHz band, 32 bit / 48 kHz hi-resolution audio quality, 6 channels, transmission range up to...
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
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Hans-Thomann-Straße 1
96138 Burgebrach
Germany