I know the item numbers. How can I order more easily?
In order to facilitate your order at Thomann we add the respective item number to each product in our website and emails.
In our shopping basket you can add products by manually entering the item number. In addition to that, you can also enter the item number directly into the text field of our search engine.
There is also a trick to make the item appear: you have to put the following into your browser bar: "http://www.thomann.de/gb/prod_AR_xxxxxx.html" (xxxxxx=item number). This will get you to the product page of the item in question.
If you call or email with questions about a product it is always a good idea to include the item number. With so many products on offer this ensures that we are both talking about the same item!
How secure is ordering on your website?
How does your secure server work?
How does the Shopping Basket work?
How long will it take for my order to arrive?
Will my card information be transferred safely?
I can’t find the product I'd like to order! :-(
How can I track my order?
Can I come to collect a product which I ordered online?
Can I place an order without being registered/logged in?
This is how you can reach us
We're looking forward to hearing from you and aim to solve any problems as soon as we can.